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Thread: Undelivered Email campaign

  1. #1
    adityaagashe is offline Senior Member
    Join Date
    Jan 2009
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    20

    Default Undelivered Email campaign

    Hi,
    I am working last 2 days upon this problem. Did all the system requirement check. Tried to simulate the process, but it is no good. The emails are not not sent to all contacts. Tried to learn from the already posted threads. No ray of hope.
    Can any one help.

    Aditya

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
    Join Date
    Jul 2006
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    São Paulo - Brazil
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    8,334

    Default Re: Undelivered Email campaign

    Hi Aditya

    Are you able to identify any similarity in the Contacts not emailed?
    The Email Campaign works like a charm for all our customers, including ourselves.
    If some Contacts are not been emailed probably there is something wrong regarding them.

    Some notes you can check:
    How often the cron.php is loaded (configured at the system cron)?
    How much emails are sent by process?

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
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    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
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    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

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