Error after delete uploaded upgrade zip

[Chris_C]

1) SugarCRM CE 6.2.0 installed on linux shared hosting, and patched to 6.3.0RC1, 6.3.0RC2, then 6.3.0 - (if I remember the version numbers correctly).
2) Today I go into the Admin / Upgrade Wizard to upload 6.3.0-6.4.0RC1 upgrade patch zip file. It uploads successfully.
3) I see there's a 6.3.0-6.3.1 stable upgrade patch zip available in SugarForge - so I click the Delete button next to the 6.4.0RC1 patch - I intend to upload that 6.3.1 patch instead.

4) I got back into the Upgrade Wizard and now it shows the following error message - and the rest of the page is empty - you're not able to step through the Upgrade Wizard anymore :

"Fatal error: Call to undefined function getVersionedScript() in /home/myaccount/public_html/mysite.com/crm/modules/UpgradeWizard/upload.php on line 282"

Has anyone else seen this Call to undefined function error yet ?

How do you fix the error so the Upgrade Wizard works again ?!

[svdkar]

1) SugarCRM CE 6.2.0 installed on linux shared hosting, and patched to 6.3.0RC1, 6.3.0RC2, then 6.3.0 - (if I remember the version numbers correctly).
2) Today I go into the Admin / Upgrade Wizard to upload 6.3.0-6.4.0RC1 upgrade patch zip file. It uploads successfully.
3) I see there's a 6.3.0-6.3.1 stable upgrade patch zip available in SugarForge - so I click the Delete button next to the 6.4.0RC1 patch - I intend to upload that 6.3.1 patch instead.

4) I got back into the Upgrade Wizard and now it shows the following error message - and the rest of the page is empty - you're not able to step through the Upgrade Wizard anymore :

"Fatal error: Call to undefined function getVersionedScript() in /home/myaccount/public_html/mysite.com/crm/modules/UpgradeWizard/upload.php on line 282"

Has anyone else seen this Call to undefined function error yet ?

How do you fix the error so the Upgrade Wizard works again ?!

I have the same error after running into a problem ("sugarcrm Could not create the temp directory. Check file permissions.") while upgrading to 6.4

[Chris_C]

I have the same error after running into a problem ("sugarcrm Could not create the temp directory. Check file permissions.") while upgrading to 6.4

You should try my script fix-permissions-v3-alpha.php (attached below..) and report back your results!

fix-permissions-v3-alpha.php

[graphics]

So that little script will fix permissions throughout all of sugar? If so that's pretty handy my friend

[Chris_C]

So that little script will fix permissions throughout all of sugar? If so that's pretty handy my friend

Yes - The reason I had to write this script is because it's meant to solve the problem of running on a shared hosting account. Bascially, the Sugar developers neglected to include the proper code for adapting file and ownership permissions to be compatible with the most popular shared linux hosting in the world - CentOS / Red Hat Enterprise Linux. This code solves that problem by setting the file permissions Sugar uses, when creating/writing files, to the correct values.

However, if you are running on a dedicated linux server, you should be fine already. Sugar was more or less developed to run correctly, out of the box, on a dedicated server.

That said, I've had no errors here, yet, running Sugar on a linux shared hosting account - running on CentOS/Red Hat.

Give the script a run, then work in your sugar instance 30 days, and report back your results !

[svdkar]

It's meant for a shared hosting account which has less free reign than code running on a dedicated server.

No errors here, yet.

Give it a run, then work in your sugar instance 30 days, and report back your results !

It sure fixed my permissions :-) Great script, but I still have the same error

Fatal error: Call to undefined function getVersionedScript() in /hermes/bosweb/web137/b1373/ipg.newwaypublisherscom/TEST/CRM/modules/UpgradeWizard/upload.php on line 282

[Chris_C]

It sure fixed my permissions :-) Great script, but I still have the same error

Fatal error: Call to undefined function getVersionedScript() in /hermes/bosweb/web137/b1373/ipg.newwaypublisherscom/TEST/CRM/modules/UpgradeWizard/upload.php on line 282

Try this.
Edit the file '/hermes/bosweb/web137/b1373/ipg.newwaypublisherscom/TEST/CRM/modules/UpgradeWizard/upload.php'.
Paste this on line 53 (which is a blank line):

require_once('include/utils.php');

Save the file.
Try your upgrade again.
Report back and let us know the results!

[svdkar]

Try this.
Edit the file '/hermes/bosweb/web137/b1373/ipg.newwaypublisherscom/TEST/CRM/modules/UpgradeWizard/upload.php'.
Paste this on line 53 (which is a blank line):

require_once('include/utils.php');

Save the file.
Try your upgrade again.
Report back and let us know the results!

Hi Chris,

Unfortunately this did not help :-(



Fatal error: Call to undefined function getVersionedScript() in /hermes/bosweb/web137/b1373/ipg.newwaypublisherscom/TEST/CRM/modules/UpgradeWizard/upload.php on line 282