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Thread: I upgraded to 6.3.1 and can't install modules

  1. #1
    jazzon is offline Junior Member
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    Default I upgraded to 6.3.1 and can't install modules

    Hello.

    I upgraded my SugarCRM to 6.3.1 without problems, and all seems to work correctly, but when I try to install the modules 'Editable EditView' and 'Birthday Dahslet', Sugar fails: it shows a blank window or indicates that can't find the server.

    Any help, please?

    Thanks in advance.

  2. #2
    kuske's Avatar
    kuske is offline Sugar Community Member
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    Default Re: I upgraded to 6.3.1 and can't install modules

    Is there any information in the sugarcrm.log or the apache errorlog ?
    What exacty is happening?
    Harald Kuske
    Pre-Sales Engineer Central Europe

    SUGARCRM Deutschland GmbH
    Erika-Mann-Str. 53, 80636 Munich, Germany
    Email: hkuske@sugarcrm.com
    Home: http://www.sugarcrm.com


  3. #3
    jazzon is offline Junior Member
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    Default Re: I upgraded to 6.3.1 and can't install modules

    Hello. Apache error Log indicates:

    [Thu Feb 02 12:54:48 2012] [error] [client 192.168.0.79] PHP Warning: aSubPanel::include_once() [<a href='function.include'>function.include</a>]: Failed opening '' for inclusion (include_path='/opt/sugarcrm-6.0.4/htdocs/sugarcrm:/opt/sugarcrm-6.0.4/htdocs/sugarcrm/include/..:.:/opt/sugarcrm-6.0.4/php/lib/php') in /opt/sugarcrm-6.0.4/htdocs/sugarcrm/include/SubPanel/SubPanelDefinitions.php on line 454, referer: http://192.168.0.40/sugarcrm/index.p...Wizard_prepare

    [Thu Feb 02 12:54:48 2012] [error] [client 192.168.0.79] PHP Fatal error: Class name must be a valid object or a string in /opt/sugarcrm-6.0.4/htdocs/sugarcrm/include/SubPanel/SubPanelDefinitions.php on line 455, referer: http://192.168.0.40/sugarcrm/index.p...Wizard_prepare

    and sugarcrm.log indicates:

    Thu Feb 2 12:54:48 2012 [875][1][FATAL] Failed to load original or custom subpanel data for quotes in modules/Quotes/metadata/subpanels/default.php

    Any ideas?

    Thanks

  4. #4
    kuske's Avatar
    kuske is offline Sugar Community Member
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    Default Re: I upgraded to 6.3.1 and can't install modules

    Try to check the default subpanel definition for quotes and the custom subpanel definiton too.
    Perhaps you have to delete the custom subpanel definition.
    Harald Kuske
    Pre-Sales Engineer Central Europe

    SUGARCRM Deutschland GmbH
    Erika-Mann-Str. 53, 80636 Munich, Germany
    Email: hkuske@sugarcrm.com
    Home: http://www.sugarcrm.com


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