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Thread: install issue on web server

  1. #1
    xcesiv is offline Junior Member
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    Sep 2011
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    3

    Default install issue on web server

    Good morning all

    I have been trying to install Sugar onto my web server and have just had no luck what so ever.

    I cant see where i have gone wrong.

    Its like the template is missing, the menu is all down the left side of the screen and the content is just everywhere. See screenshot

    I have tried adjusting the permissions and everything and still not working

    Any advice
    Thanks
    Attached Images Attached Images  

  2. #2
    SaintAnthony is offline Sugar Community Member
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    Sep 2011
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    24

    Default Re: install issue on web server

    Hello,

    Could be a couple of issues, which version of php is set up on the web server?

    Is the web server accessed through something like cPanel?

    Grab that info and we will start from there!

  3. #3
    xcesiv is offline Junior Member
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    Sep 2011
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    Default Re: install issue on web server

    Im using dreamhost at this time till i get my new website running and then ill be moving to an aust based server

    That shouldnt effect the site tho.. mainly speed

    PHP mode is : PHP 5.3.x CGI

    I have the options to change to the PHP Mode to
    PHP 5.3.x FastCGI
    PHP 5.2.x CGI
    PHP 5.2.x FastCGI

  4. #4
    SaintAnthony is offline Sugar Community Member
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    24

    Default Re: install issue on web server

    Just in case, I am running PHP in 5.2.5 CGI mode, so you might give that a shot.

    It also occurred to me that it may be a file permissions issue happening, make sure that you set the file permissions to 7 5 5. You can do it recursively with something like Filezilla pretty easily, or with the CHMOD command if you have terminal access.

  5. #5
    xcesiv is offline Junior Member
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    Default Re: install issue on web server

    i think its fixed... well it looks right now

    It was the PHP mode, althought i thought i read that it should be 5.3 somewhere... anyway..

    all working now on PHP 5.2 CGI


    thanks

  6. #6
    SaintAnthony is offline Sugar Community Member
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    Default Re: install issue on web server

    Glad I could be of service!

  7. #7
    oscarsotof is offline Junior Member
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    Default Re: install issue on web server

    hello i'm in problem with dreamhost server.... image attach Name:  sugarcrm.png
Views: 71
Size:  134.3 KB



    thanks

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