Kinamu Connector Install Problems

[kwhelchel]

I have installed the Kinamu Connector for outlook and can't get to the setup screen for it.
When I do click on it it flashes and then goes away. I am useing outlook 2007 on a windows xp pro sp3 computer. And I can't seem to find any good documentation on this either.
Thanks
Keith

[christianknoll]

Look at the setup documentation ... and specify your settings on how the connector can login into your sugar instance. Also make sure you install the soap extensions and set the connector to active.

christian.

I have installed the Kinamu Connector for outlook and can't get to the setup screen for it.
When I do click on it it flashes and then goes away. I am useing outlook 2007 on a windows xp pro sp3 computer. And I can't seem to find any good documentation on this either.
Thanks
Keith

[kwhelchel]

That Is the problem I cant get to the setup in outlook it just flashes and thats it.

Look at the setup documentation ... and specify your settings on how the connector can login into your sugar instance. Also make sure you install the soap extensions and set the connector to active.

christian.

[christianknoll]

so you go to Tools->Options then select the "KINAMU Outlook Connector Settings" tab and then the whole options dialog is gone? Or the tab is blank?

christian.

That Is the problem I cant get to the setup in outlook it just flashes and thats it.

[kwhelchel]

The tab is at the top for Kinamu Connector, i can click on it and it shows the drop down box which I can see the Connect, sync calandar, snyc contacts etc.
When I click on the connect it just flashes and I dont see anyplace at all to setup the connection info.
I am useing outlook 2007 and sugarcrm comunity edition on a webserver

so you go to Tools->Options then select the "KINAMU Outlook Connector Settings" tab and then the whole options dialog is gone? Or the tab is blank?

christian.

[christianknoll]

You are looking not a tab but at a menu. Follow the menu as described in the previous post.

christian.

The tab is at the top for Kinamu Connector, i can click on it and it shows the drop down box which I can see the Connect, sync calandar, snyc contacts etc.
When I click on the connect it just flashes and I dont see anyplace at all to setup the connection info.
I am useing outlook 2007 and sugarcrm comunity edition on a webserver

[tronics]

I also did not find the config menu today, but then was able to get it after reading this post.
Thank you.

Then another problem came up..

This is the error we get after installing both files:
attempting Login ...
Es wurde kein Endpunktelement mit dem Namen "sugarsoapHttpPort" und dem Vertrag "SugarSoapService.sugarsoapPortType" im ServiceModel-Clientkonfigurationsabschnitt gefunden. Dies kann folgende Ursachen haben: Für die Anwendung wurde keine Konfigurationsdatei gefunden, oder im Clientelement wurde kein Endpunktelement gefunden, das diesem Namen entsprach.


What do you mean by soap extension? Is there another thing we should install directly in SugarCRM.

Thanks again

[christianknoll]

>es you need to install a SOAP extension that can be found here .. might need a slight tweaking in manifest.php but should also work on releases past 6.0

christian.

I also did not find the config menu today, but then was able to get it after reading this post.
Thank you.

Then another problem came up..

This is the error we get after installing both files:
attempting Login ...
Es wurde kein Endpunktelement mit dem Namen "sugarsoapHttpPort" und dem Vertrag "SugarSoapService.sugarsoapPortType" im ServiceModel-Clientkonfigurationsabschnitt gefunden. Dies kann folgende Ursachen haben: Für die Anwendung wurde keine Konfigurationsdatei gefunden, oder im Clientelement wurde kein Endpunktelement gefunden, das diesem Namen entsprach.


What do you mean by soap extension? Is there another thing we should install directly in SugarCRM.

Thanks again

[tronics]

Thank's so much. That brought me one step closer to the solution.
Unfortunately it did not cure the error. Here is more information..

I use the 6.3C1 release.
Have the newest versions installed on a fresh install: Imageshack - versions.png

Yet it does not work.
I used the original version as well as the manifest updated like this':
$manifest = array(
'acceptable_sugar_flavors' => array(
'CE',
),
'acceptable_sugar_versions' => array(
'6.3.*'
),

Outlook 2010 gives me:

attempting Login ...
Es wurde kein Endpunktelement mit dem Namen "sugarsoapHttpPort" und dem Vertrag "SugarSoapService.sugarsoapPortType" im ServiceModel-Clientkonfigurationsabschnitt gefunden. Dies kann folgende Ursachen haben: Für die Anwendung wurde keine Konfigurationsdatei gefunden, oder im Clientelement wurde kein Endpunktelement gefunden, das diesem Namen entsprach.

Thanks.

Regards and Grüße aus Wien =)

[christianknoll]

What did you enter as Destination in the Connector Settings?

christian (auch aus Wien)

Thank's so much. That brought me one step closer to the solution.
Unfortunately it did not cure the error. Here is more information..

I use the 6.3C1 release.
Have the newest versions installed on a fresh install: Imageshack - versions.png

Yet it does not work.
I used the original version as well as the manifest updated like this':
$manifest = array(
'acceptable_sugar_flavors' => array(
'CE',
),
'acceptable_sugar_versions' => array(
'6.3.*'
),

Outlook 2010 gives me:

attempting Login ...
Es wurde kein Endpunktelement mit dem Namen "sugarsoapHttpPort" und dem Vertrag "SugarSoapService.sugarsoapPortType" im ServiceModel-Clientkonfigurationsabschnitt gefunden. Dies kann folgende Ursachen haben: Für die Anwendung wurde keine Konfigurationsdatei gefunden, oder im Clientelement wurde kein Endpunktelement gefunden, das diesem Namen entsprach.

Thanks.

Regards and Grüße aus Wien =)