Kinamu Connector Install Problems

[wallacej]

Hello,

We are having the same problem... When we try to connect to our SugarCRM with the Kinamu Outlook Connector, we are getting this error:

attempting Login ...
Could not find endpoint element with name 'sugarsoapHttpPort' and contract 'SugarSoapService.sugarsoapPortType' in the ServiceModel client configuration section. This might be because no configuration file was found for your application, or because no endpoint element matching this name could be found in the client element.

We are pointing to the 'soap.php' file in sugar (http://mysite/sugardir/soap.php) in destination field of the add-in options.

Here are the details of this setup:
Sugar v6.2.2 on LAMP stack
Kinamu SOAP Enhancement for the KINAMU Outlook Connector v1.6.0
Outlook 2010 32 bit / Windows 7 64 bit OS
Kinamu Outlook Connector

[tronics]

SugarCRM is installed in the htdocs folder of the domain.

So the application can be reached by entering the domain directly:
www.domain.at/

I entered subsequently:
http://www.domain.at/soap.php

Thanks.

Best Regards

[christianknoll]

If you look into your config.php are the setings for the site_url and for the host_name correct and match the host name?

Just remember that this was causing issues if they are not matching exactly since the SOAP server is relying on them to be correct when building the wsdl.

christian.

SugarCRM is installed in the htdocs folder of the domain.

So the application can be reached by entering the domain directly:
www.domain.at/

I entered subsequently:
http://www.domain.at/soap.php

Thanks.

Best Regards

[tronics]

Thank you.

This the requested settings in the configfile, it looks all ok:

'site_url' => 'http://www.domain.at'
'host_name' => 'www.domain.at'

(While Soap points to http://www.domain.at/soap.php)

Is there probably any missing setting for the soap module (apart from retrieving and installing it)?

Best Regards

[christianknoll]

what is the result if you enter http://www.domain.at/soap-php or http://www.domain.at/soap.php?wsdl in your web browser?

christian.

Thank you.

This the requested settings in the configfile, it looks all ok:

'site_url' => 'http://www.domain.at'
'host_name' => 'www.domain.at'

(While Soap points to http://www.domain.at/soap.php)

Is there probably any missing setting for the soap module (apart from retrieving and installing it)?

Best Regards

[wallacej]

We also checked the config file and the site_url and host_name matched the server. (We have sugar installed in a directory so it is: http://hostname/sugar/ Also, I went to the soap.php page in a browser and passed the GET variable wsdl... I was able to get the XML page starting with the following:

<definitions xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:tns="http://www.sugarcrm.com/sugarcrm" xmlns:soap="http://schemas.xmlsoap.org/wsdl/soap/" xmlns:wsdl="http://schemas.xmlsoap.org/wsdl/" xmlns="http://schemas.xmlsoap.org/wsdl/" targetNamespace="http://www.sugarcrm.com/sugarcrm">

[houlejo]

Same problem here :

Destination is : http://myserver.com/sugarcrm/soap.php

site url and host name are matching.

attempting Login ...
Could not find endpoint element with name 'sugarsoapHttpPort' and contract 'SugarSoapService.sugarsoapPortType' in the ServiceModel client configuration section. This might be because no configuration file was found for your application, or because no endpoint element matching this name could be found in the client element.

[angelisho]

Hi Guys,

I am having a problem.We are using Kinamu Outlook Connector and it works fine. Nevertheless we are having problems when we want to install it in some PCs. We install Kinamu Outlook connector and when we open the Outlook after the installation, Outlook finds and error and closes. When we uninstall the connector, Outlook works fine again. This is estrange since we had this problem with just some computers. All computers are using Outlook 2007.

Any idea?

Thanks,

Angel

[-s-]

Works for Outlook 2010 when Kinamu just wont get active.

You have to fix one registry entry.
Find this entry and correct it like this:
[HKEY_CURRENT_USER\Software\Microsoft\Office\Outloo k\Addins\KINAMU.SugarCRMConnector]
"Manifest"="file:///C:\\Program Files\\KINAMU\\KINAMU Connector\\KINAMU Connector.vsto|vstolocal"

Original Manifest was without ‘file:///’ –prefix. Without fixing this Kinamu Plugin just closes.

Note that path may be different if you have 64bit OS.
And close Outlook when you modify registry.
After change you can enable Outlook Plugin and it stays enabled.

[-s-]

I got Outlook 2010 to work after I fixed one registry line

[HKEY_CURRENT_USER\Software\Microsoft\Office\Outloo k\Addins\KINAMU.SugarCRMConnector]
"Manifest"="file:///C:\\Program Files (x86)\\KINAMU\\KINAMU Connector\\KINAMU Connector.vsto|vstolocal"

Original Manifest was without ‘file:///’ –prefix. Without fixing this Kinamu Plugin just closes.

Note that path may be different. I got 64bit OS, thats why there is (x86) in path.