Results 1 to 3 of 3

Thread: Login problems

  1. #1
    kapula12 is offline Junior Member
    Join Date
    Jan 2012
    Posts
    3

    Default Login problems -Solved-

    Hey there!

    Just installed sugarcrm 6.2.4 from a faststack installer. Everything went just fine, installation wizard completed without problems. After lauching the service it directs me to the database configuration and thats where i hit the wall. It keeps telling me the following:

    "The provided database host, username, and/or password is invalid, and a connection to the database could not be established. Please enter a valid host, username and password."

    As im running it from my computer, i assume that the "hostname" should be "localhost" ?
    Passwords & all that stuff are the same what i wrote to the faststack installer, so why it keeps saying that they are not correct?
    Last edited by kapula12; 2012-01-24 at 11:55 AM. Reason: -Solved-

  2. #2
    sts's Avatar
    sts
    sts is offline Sugar Community Member
    Join Date
    Aug 2010
    Posts
    977

    Default Re: Login problems

    You could try 127.0.0.1 instead of localhost.

    There is a difference between the database and the Sugar installation itself. Both usually have different usernames and passwords. In your case the connection to the database is not configured properly (and maybe you are trying to use the Sugar account).
    Stefan Ulrich Sauer
    System Analyst

    Devoteam Danet GmbH
    Gutenbergstraße 10
    D-64331 Weiterstadt
    Germany
    email: Stefan-Ulrich.Sauer@devoteam.com
    http://www.devoteam.de

  3. #3
    kapula12 is offline Junior Member
    Join Date
    Jan 2012
    Posts
    3

    Default Re: Login problems -Solved-

    Thanks for the reply. Found a solution of using different passwords & manually starting MySql. For some reason MySql didnt start as it should have after/during installation.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Login problems
    By jhnholmqvist in forum Help
    Replies: 0
    Last Post: 2011-11-14, 10:51 AM
  2. Problems with the login
    By albertohergon in forum Help
    Replies: 9
    Last Post: 2011-02-03, 02:40 PM
  3. Login problems
    By DiscoverTT in forum Installation and Upgrade Help
    Replies: 1
    Last Post: 2007-09-25, 07:23 PM
  4. Login problems
    By querilla in forum Help
    Replies: 2
    Last Post: 2007-03-02, 07:05 PM
  5. Still login problems
    By raj in forum Help
    Replies: 0
    Last Post: 2004-09-07, 02:19 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •