Problem with fresh installation SugarCRM

[cbustoslewin]

Hello there...

Everything semms to be ok, until the following mesage....

Creating Sugar configuration file (config.php)

Creating Sugar application tables, audit tables and relationship metadata
.................................................

Creating default Sugar data

Creating default users... done
Creating default scheduler jobs... done

Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 12059041 bytes) in /home/sagencl/public_html/sugarcrm/modules/Administration/SugarSpriteBuilder.php on line 466

I will appreciate any help. Thanks a lot

Camilo

[cmohr]

Hello,

to avoid this error, you have to adjust your php settings. Locate your php.ini file (the location depends on your OS) and chnage the settings for the memory limit. Your actual settings should look like

memory_limit = 64M

Change that line to

memory_limit = 128M

restart your webserver and try it again.

Good luck,

cmohr

[andopes]

Hi Camilo

You need to edit the file php.ini and increase the memory_limit to 256M, then restart apache.

Cheers

[rename]

Hi,

I'm a newbie on this and I'm getting the same error while installing it on a shared hosting where I cannot edit the php.ini file.

i'm using the 6.40RC2 on a linux based shared hosting with hostpapa.ca

I did a few google searches, but this is the only thread that really mentions this issue, as far as I can see.

how to fix this issue without editing the php.ini ?


Thanks in advance.

a.

[kir]

Mail to your hosting admin and ask him to change it for you. Send him a link to this post.
There is no other way to solve problem - allowed memory size must be changed to greater value than 64 Mbyte (your settings for now).

You have no problem - just replace digits 64 with 256 in php.ini file

Good luck.

[jqadams]

You may be able to add your own php.ini file to your website root directory. You can get a sample php.ini file with a Google search. Edit thar file as needed and upload it to your root folder.

I have been able to do this on some servers but your server may not allow it. If that is the case, the newly uploaded file will just be ignored.

If you absolutely have to have Sugar installed you may need to find a more accommodating hosting company.

[hxd]

Since it's a shared host, chances are you won't be able to change the memory limit with a custom php.ini file.

You should ask your host whether it would be possible to increase the memory limit. Unfortunately, most hosts would not make such a change. In this case you may want to start looking for a shared host that offers SugarCRM hosting services.