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Thread: SugarCRM not displaying properly

  1. #1
    bazianm is offline Sugar Community Member
    Join Date
    Jan 2005
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    22

    Default SugarCRM not displaying properly

    Hi All!

    I am not sure what is going on here. I installed 6.1.2 CE on a web server and, while it installed OK (or seemed to), Sugar is not displaying graphically. I do not get the links across the top of the page, for example. I get them in text along the left side of the screen. It's almost as if the page was optimized for a mobile phone.

    I have tried upgrading to 6.1.6 and now to 6.2.3 without any luck.

    Any ideas?

  2. #2
    sts's Avatar
    sts
    sts is offline Sugar Community Member
    Join Date
    Aug 2010
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    977

    Default Re: SugarCRM not displaying properly

    Sounds like this is a file permission issue. You should check them in your system.
    In this blog post you'll find some hints how to set the permissions:Angel's Blog: SugarCRM Troubleshooting: Formatting Woes
    Stefan Ulrich Sauer
    System Analyst

    Devoteam Danet GmbH
    Gutenbergstraße 10
    D-64331 Weiterstadt
    Germany
    email: Stefan-Ulrich.Sauer@devoteam.com
    http://www.devoteam.de

  3. #3
    rafael.q.g@hotmail.com's Avatar
    rafael.q.g@hotmail.com is offline Sugar Community Member
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    Florianópolis - Brazil
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    Default Re: SugarCRM not displaying properly

    Yes, make sure your web server user has read access to all your sugarcrm directory, probably your issue is related with that.
    Rafael Queiroz Gonçalves
    Advanced OMG UML Certified Professional
    Sun Certified Enterprise Architect for the Java Platform
    Sun Certified Programmer for the Java 2 Platform
    IBM Certified Advanced Application Developer - Lotus Notes and Domino
    IBM Certified Application Developer - IBM WebSphere Portlet Factory
    Computer Science Mastering / UFSC - PPGCC

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