Hi, I have SugarCRM Professional Version 6.1.5 and I'm having difficulties installing and setting up the Outlook Plugin.
I believe I have a 32-bit of Outlook 2010 so I've downloaded
Sugar_Plugin_for_Outlook_2010_x86-October2011-Full.zip (as I've been told that x86 is the 32bit version)
EDITED 26/OCT/2011
Ok, So I have now discovered the log file. Below is something that looks like causing the issue. However I can't seem to find the cause. Any help would be much appreciated.
The instance is NOT setup on my local host but infact a remote instance.Code:2011-10-26 12:05:35,250 [VSTA_Main] ERROR SugarOutlook.OutlookReferences [(null)] - System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.1:80 at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) at System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP) at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception) --- End of inner exception stack trace --- at SugarOutlook.OutlookReferences.CheckCredentials(Exception ex, Int32& count) 2011-10-26 12:05:35,375 [VSTA_Main] ERROR SugarOutlook.OutlookReferences [(null)] - CheckServerVersion System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.1:80 at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) at System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP) at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception) --- End of inner exception stack trace --- at SugarOutlook.OutlookReferences.CheckCredentials(Exception ex, Int32& count) 2011-10-26 12:05:35,375 [VSTA_Main] DEBUG SugarOutlook.OutlookReferences [(null)] - Login: Server not accessible
END EDIT
Zip and ran the installation. It installs smoothly until I get to the Outlook where I enter my details to my instance and test the connection. It's successful, but when I click "OK" I get this error message (attached image001.png). But I don't see Tools->Sugar Options anywhere.
Any help would be fantastic.


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