Platform windows XP

I tried to perform the 6.3.1 upgrade with my instance of sugarcrm (from v 6.2.3).

All went well until the very last stage when a file or command was reported to be missing resulting in no data being displayed.

I decided to try the silentUpgrade but this also failed on both this instance (the once I tried to update) and a copy of the back up - in both cases the upgrade started but choked on the error message that a proper manifest.php file was not present (checking the cache\upload\upgrades\patch and it was not there).


I have two copies which give a different outcome using the upgrade wizard.

Copy 1 goes through the system check (postive response)and then, on progressing, I get error message

Warning: require_once(cache/upload/upgrades/patch/silentUpgrade-CE-6.3.1-manifest.php) [function.require-once]: failed to open stream: No such file or directory in C:\xampp\htdocs\tscrm\modules\UpgradeWizard\uw_uti ls.php on line 796

Fatal error: require_once() [function.require]: Failed opening required 'cache/upload/upgrades/patch/silentUpgrade-CE-6.3.1-manifest.php' (include_path='C:\xampp\htdocs\tscrm;C:\xampp\htdo cs\tscrm\include/..;.;\xampp\php\PEAR') in C:\xampp\htdocs\tscrm\modules\UpgradeWizard\uw_uti ls.php on line 796

Copy 2 the upgrade wizard will not start at all with the same error message above

I have a copy of silentUpgrade-CE-6.3.1.zip in the cache\upload\upgrades\patch folder..

Even though the upgrades don't work I still can work on the db - I have not found any new bugs.

Does anyone have any ideas on how I can get past this log jam?

I could create a new clean version of sugarCRM 6.3.1 but how do I migrate my db into it (since it is v6.2.3)?

Thanks

Paul