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Thread: Upgrade 6.2.1 to 6.2.3 failure - white screen

  1. #1
    pspreal is offline Junior Member
    Join Date
    Oct 2011
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    4

    Unhappy Upgrade 6.2.1 to 6.2.3 failure - white screen

    I used the upgrade wizard to go from 6.2.1 to 6.2.3. When it done, all I get is a white screen and this message:

    Sugar CRM 6.2.3 Files May Only Be Used With A Sugar CRM 6.2.3 Database.
    Can anyone help me get my SugarCRM back up and running?

  2. #2
    pspreal is offline Junior Member
    Join Date
    Oct 2011
    Posts
    4

    Default Re: Upgrade 6.2.1 to 6.2.3 failure - white screen

    I ended up going into the database and changing the version to 6.2.3 in the configuration table. I'm sure this isn't the best solution but at least it's working now.

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