Results 1 to 5 of 5

Thread: Upgrade from 6.2 to 6.3 went wrong

  1. #1
    grandfso is offline Junior Member
    Join Date
    Jun 2009
    Posts
    9

    Default Upgrade from 6.2 to 6.3 went wrong

    Hi, by mistake I've extracted all contents from the upgrade file and then uploaded them to the server via FTP overwriting existing files... (no I didn't not use upgrade wizard).
    Now when I try to launch the app it says Sugar CRM 6.3.1 Files May Only Be Used With A Sugar CRM 6.3.1 Database.
    I have not backed up the file before uploading upgrade files... so here's my question - can I finish the installation manually ? Despite the fact I've messed things up because I simply rushed into the upgrade I am hoping this can be fixed... any help appreciated.

    thanks and regards, Grand

  2. #2
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
    Join Date
    Jul 2004
    Location
    St Louis, MO
    Posts
    3,183

    Default Re: Upgrade from 6.2 to 6.3 went wrong

    I mean you could just go

    Code:
    UPDATE config  SET 
     value  =  '6.3.1' WHERE category  =  'info' AND name  =  'sugar_version'  LIMIT 1 ;
    but that still means that none of the upgrade code has run so there might be alot left to do to make the DB work, you might have missing fields or even tables that would need a repair (from the admin menu) or a hundred other things that the script was supposed to do. So even with the update it might not work that well.
    Kenneth Brill - Help Forum Moderator

    I do not respond to 'Private Messages'. Please email me directly instead

    When asking for help, PLEASE give us your Server Information and Version Numbers as asked for on the 'Post New Message' screen as well as any JavaScript errors shown at the bottom of the browser window.
    Help us Help You

  3. #3
    grandfso is offline Junior Member
    Join Date
    Jun 2009
    Posts
    9

    Default Re: Upgrade from 6.2 to 6.3 went wrong

    Quote Originally Posted by kbrill View Post
    I mean you could just go

    Code:
    UPDATE config  SET 
     value  =  '6.3.1' WHERE category  =  'info' AND name  =  'sugar_version'  LIMIT 1 ;
    but that still means that none of the upgrade code has run so there might be alot left to do to make the DB work, you might have missing fields or even tables that would need a repair (from the admin menu) or a hundred other things that the script was supposed to do. So even with the update it might not work that well.
    Hello Kenneth, thank you for your response. Does this mean that I won't be able to run the upgrade from admin menu after changing the version value in database ?
    I tried to run the sql upgrade file from scripts directory but it can't be run outside sugar... Any other suggestions? Thanks for the help!

    thanks and regards, Grand

  4. #4
    grandfso is offline Junior Member
    Join Date
    Jun 2009
    Posts
    9

    Default Re: Upgrade from 6.2 to 6.3 went wrong

    So Hi, I just did the trick as per your advise. I am trying to run Upgrade wizard, but no success. Since I've got Sugar thinking it's version is 6.3.1, the wizard wouldn't accept the 6.2.x -> 6.3.1 upgrade file... Any ideas how to skip this check ?

    thanks in advance... regards, Grand

  5. #5
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
    Join Date
    Jul 2004
    Location
    St Louis, MO
    Posts
    3,183

    Default Re: Upgrade from 6.2 to 6.3 went wrong

    no, you will not be able to run the upgrade unless you restore your system back to the old version and use the upgrade wizard to upgrade to the next version.

    I mean it could be done by an expert but it would take a while, not sure at all what would be entailed is such an upgrade, someone would have to go through and find out what scripts need run and then rewrite them to work.
    Kenneth Brill - Help Forum Moderator

    I do not respond to 'Private Messages'. Please email me directly instead

    When asking for help, PLEASE give us your Server Information and Version Numbers as asked for on the 'Post New Message' screen as well as any JavaScript errors shown at the bottom of the browser window.
    Help us Help You

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Freakishly wrong with 5.5.0 Upgrade (Email)
    By mbalu in forum Installation and Upgrade Help
    Replies: 6
    Last Post: 2010-01-15, 08:03 AM
  2. when i click to install upgrade web url displays wrong
    By sarmenhb in forum Installation and Upgrade Help
    Replies: 0
    Last Post: 2008-02-11, 07:22 PM
  3. Help - wrong amounts after 4.5g upgrade
    By simone.girlanda in forum Help
    Replies: 6
    Last Post: 2007-05-20, 10:37 PM
  4. 4.5.0d upgrade - page displays all wrong
    By kirkland in forum Help
    Replies: 2
    Last Post: 2006-10-18, 03:23 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •