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Thread: Upgrade Issue "Fatal Error: Allowed Memory Size..."

  1. #1
    iainshaw is offline Junior Member
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    Oct 2005
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    Default Upgrade Issue "Fatal Error: Allowed Memory Size..."

    We are in the process of updating Sugar CE from 5.2.0f. But on the latest leg of the update from 5.5.1 to 6.1.0 we encountered a problem. The upgrade process seemed to go fine with Sugar reporting that it is on 6.1.0 but the Upgrade Wizard no longer works and reports the following error

    Fatal error: Allowed memory size of 62914560 bytes exhausted (tried to allocate 97 bytes) in /var/www/SugarMigrate/include/utils.php on line 973
    We used the Upgrade Wizard to go from 5.2.0f to 5.5.1 which went fine
    We used the Upgrade Wizard to go from 5.5.1 to 6.1.0 which also seemingly went fine. The process ran through with no further errors and we went through to the last step.

    I logged out and back in and Sugar was working as I would expect but when I go to the Upgrade Wizard I get the error message above.

    Sugar is running on a Linux box locally. I've edited php.ini to raise the memory limit to 80MB and restarted Apache. Didn't have any effect so I set it back to 60MB and restarted Apache again.

    Can anyone suggest where I might look or what I might do. I'm trying to get this instance up to the latest version.

  2. #2
    sts's Avatar
    sts
    sts is offline Sugar Community Member
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    Default Re: Upgrade Issue "Fatal Error: Allowed Memory Size..."

    You could try to increase 'memory_limit' setting in php.ini (restart apache afterwards) to a higher value than 80MB, e.g. 128MB (I've seen values of 256MB for that too).
    Last edited by sts; 2012-01-17 at 10:21 AM.
    Stefan Ulrich Sauer
    System Analyst

    Devoteam Danet GmbH
    Gutenbergstraße 10
    D-64331 Weiterstadt
    Germany
    email: Stefan-Ulrich.Sauer@devoteam.com
    http://www.devoteam.de

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