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Thread: Upgrade Wizard Failure

  1. #1
    primesoftnz is offline Junior Member
    Join Date
    Mar 2010
    Posts
    8

    Default Upgrade Wizard Failure

    I'm running a Test Dev Environment on Oracle Linux 6.3 with version 6.5.7 of SugarCRM pro installed

    Under administration->system when I click on Upgrade Wizard the browser displays

    The website cannot display the page HTTP 500

    and the Sugarcrm.log file shows

    Mon Dec 3 23:51:46 2012 [4295][db35cfda-d4a0-2658-8a96-5094c3851321][FATAL] Unable to place hover field link on metadata for module Contacts

    There are 3 or 4 fields added using studio to contacts module.

    Any ideas of how I can fix this or at least further diagnose the issue?

  2. #2
    dougancil Guest

    Default Re: Upgrade Wizard Failure

    Quote Originally Posted by primesoftnz View Post
    I'm running a Test Dev Environment on Oracle Linux 6.3 with version 6.5.7 of SugarCRM pro installed

    Under administration->system when I click on Upgrade Wizard the browser displays

    The website cannot display the page HTTP 500

    and the Sugarcrm.log file shows

    Mon Dec 3 23:51:46 2012 [4295][db35cfda-d4a0-2658-8a96-5094c3851321][FATAL] Unable to place hover field link on metadata for module Contacts

    There are 3 or 4 fields added using studio to contacts module.

    Any ideas of how I can fix this or at least further diagnose the issue?

    Greg,

    Case 127307 has been created for this issue which is viewable via the Support Portal. An engineer will contact you shortly after reviewing the case.

    Thank you,
    Doug Ancil
    SugarCRM Support

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