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Thread: What is the process of getting a full copy of the enterprise license data in cloud?

  1. #1
    rodnikosh Guest

    Default What is the process of getting a full copy of the enterprise license data in cloud?

    If i purchase the pro/corporate/Enterprise license in the sugar cloud:
    SugarCRM Editions & Pricing | SugarCRM.com English (Americas)

    and use it for a year and then want to get a full copy of my data (database and system) in order to move to other crm system.
    can i do that ?
    is it free of charge?

  2. #2
    jmertic's Avatar
    jmertic is offline Sugar Community Manager
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    Default Re: What is the process of getting a full copy of the enterprise license data in clou

    If you stop paying for Sugar and want to leave we will give you a full MySQL DB backup of their data so that they can move to another system. This is at no charge you must simply request it thru the support portal.
    rodnikosh likes this.
    John Mertic
    Sugar Community Manager

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