How to modify the session timeout in Sugar CRM?

**vjoshi** · 2011-07-20, 03:58 PM

Hi,

I wanted to know about the length of time when a sugarcrm session is active.

When I log in, how long does it take before the session expires (this I know 24 minutes if I am correct)?
The next question was : Is this time configurable and if so, the how to do it?

Thanks!

**Angel** · 2011-07-20, 05:23 PM

Increase the session.gc_maxlifetime setting in PHP.INI and then restart your web service to apply the change.

**glynd** · 2011-09-22, 10:01 AM

I am running Community Edition 6.2.2 on Ubuntu 11.04 server, mysql 5 and php 5

I have altered the php.ini session.gc_maxlifetime = 144000 which should be 40 hours!

I am not running session management on Windows client and I have tried FF 3 and Chrome. After about 24 minutes the session is killed. Looking at phpinfo the session.gc_maxlifetime is correctly reported.

This has only started after updating ubuntu from 8.04 LTS. This was done in-situ so no settings were changed.

It is not a show-stopper but it is a real pain for all the users.

Anyone got an idea where I can look to change the session timeout that Sugar will honour?

TIA
Glyn

**lczirbesz** · 2011-09-30, 08:15 AM

Hi Glyn,

In Debian based distributions, you have a cron job for purging sussion files.

Check your /etc/cron.d/php5 file, and you'll see it's purging at every hour twice (at 09 and 39 min).
Comment this cron setting, and the session.gc_maxlifetime in your php.ini should be work.

Ps: Sorry for my english