Sugar 5.2.0 Manhattan (Patch D) - shipped on April 23, 2009

[jyim]

Sugar 5.2.0c was just released, and we are on track to release the next patch within the mid-April timeframe.

We have already started fixing bugs for the 5.2.0 Manhattan patch (planned to be the 5.2.0d patch). You can view the bugs that are currently targeted for this patch here.

Note that bugs can be moved out of this release at any time.

Please nominate bugs you would like to see addressed in the 5.2.0 Manhattan patch by replying with a bug number to this forum thread.


Regards,

[SugarDev.net]

28582
28470
28186

Thanks.

[johnmurray]

27565 - bug that means email replies all too easily go to myself instead of the person who sent the original message

[chris.west01]

# 28189

- Creating a case from a group email folder does not add the case number to the archived email subject

Thanks.

[andopes]

27802: Provide customizable globalControlLinks
27806: Improve Base template field customization
27809: Improve Bool template field customization
27810: Improve Link template field customization
27811: Improve Password template field customization
27812: Improve Text template field customization
27829: Improve Relate template field customization
27830: Improve Parent template field customization
27855: Extend QuickSearch

Cheers

[jyim]

27565 - bug that means email replies all too easily go to myself instead of the person who sent the original message

I'm not able to reproduce this issue in 5.2.0c.

If I send an email from "jennifer@test.com" to a mail account in Sugar, let's say, "support@test.com", after importing and relating it to a record, if I click on the email in the HIstory subpanel under the record, in the Compose Email screen I see "jennifer@test.com" in the To: field.

This is the correct and expected behavior. The email address of the sender of the email is placed in the To: field. Is this not the behavior you are experiencing?

[jyim]

27802: Provide customizable globalControlLinks
27806: Improve Base template field customization
27809: Improve Bool template field customization
27810: Improve Link template field customization
27811: Improve Password template field customization
27812: Improve Text template field customization
27829: Improve Relate template field customization
27830: Improve Parent template field customization
27855: Extend QuickSearch

Cheers

27802 - The new Themes Framework takes care of this. You will be able to drop the customizations into the custom/include/globalControlLinks.php file.

27829 and 27830 are already targeted for the Sugar 5.5 release. We are looking into 27806, 27809-27812 for the next major release after Sugar 5.5.

[SugarDev.net]

27802: Provide customizable globalControlLinks
27806: Improve Base template field customization
27809: Improve Bool template field customization
27810: Improve Link template field customization
27811: Improve Password template field customization
27812: Improve Text template field customization
27829: Improve Relate template field customization
27830: Improve Parent template field customization
27855: Extend QuickSearch

Cheers

I would like to put my support behind these as well.

[jyim]

28582
28470
28186

Thanks.

28582 - This is now targeted to be addressed in the Manhattan (5.2.0d) patch.

28470 - This is now targeted to be addressed in the release after Sugar 5.5.

28186 - This requires additional thought and consideration at this time. We will keep it in mind while we are scoping out changes for the next major release after Sugar 5.5.

[jyim]

# 28189

- Creating a case from a group email folder does not add the case number to the archived email subject

Thanks.

As much as possible, we would like to avoid altering the subject line of the original email when it is imported into Sugar. But I agree that inconsistencies should be avoided.

When a user Quick-Creates a case from an imported email, the email is related to the new case, and the original Subject line is intact. However, replies to the email do not automatically contain the Case Macro in the subject line.

We wanted the Auto-Create-Case to have the added advantage of allowing users to reply to the emails from which the case was automatically created, with the Case Macro already included in the Subject line so that subsequent replies will be automatically associated with the case. This is the advantage of using the Auto-Create-Case feature over the manual quick-create feature in the Emails module. In this use case, users are mainly or solely working with the records in the Cases module, and are not going to Group Folders in the Emails module to access/create cases.

if it is possible to have the Case Macro appended to the first replies to emails associated with cases without needing to alter the Subject line of the original email, we would prefer to do this. We are looking into whether we can do this. However, at this point, the Quick-Create is working as designed.