SugarCRM 5.2.0e POP3 hangs

[openalliance]

Using the email module, I was unable to import an email. Searching for a solution, I looked inside the code and logs for a potential bug.

It was surprising for me that Sugar opens with an imap_open a POP3 socket to get the email list or to get one email for read it, and when you are trying to import it, Sugar tries to open a new POP3 socket via pop3_command function.

So, if your POP3 provider doesn't allow simultaneous connections using POP3 (i.e. Zyrus POP3 server), you'll unable to execute the process properly. In the other hand, other mail servers as Dovecot can.

My question is: You're really OK in this way? Do you want to change it for keeping in line with the POP3 spec. which says that POP3 uses blocking connections?

Please, answer.

[jnassi]

Using the email module, I was unable to import an email. Searching for a solution, I looked inside the code and logs for a potential bug.

It was surprising for me that Sugar opens with an imap_open a POP3 socket to get the email list or to get one email for read it, and when you are trying to import it, Sugar tries to open a new POP3 socket via pop3_command function.

So, if your POP3 provider doesn't allow simultaneous connections using POP3 (i.e. Zyrus POP3 server), you'll unable to execute the process properly. In the other hand, other mail servers as Dovecot can.

My question is: You're really OK in this way? Do you want to change it for keeping in line with the POP3 spec. which says that POP3 uses blocking connections?

Please, answer.

openalliance,

We've retired POP3 support from the product as of our 5.5.1 release. While I agree that the behavior you're describing is not the correct behavior from a POP3 specification standpoint, we do not have any plans to go back to the 5.2 branch and make a significant change to a retired feature.