4.0.1 upgrade failing

[crmaccess]

Hi There,

Just doing the upgrade to 4.0.1 on a test server from 4.0.0 without much success. So, I'm downloading the patch from sugarforge, upload the patch into the upgrade wizard, Click the install button and get :-

http://crm/index.php?module=Administ...Wizard_prepare

Sitting with a header bar and side bar and not really doing much else. Any Clues much appreciated.

[lamezia5]

Hi There,

Just doing the upgrade to 4.0.1 on a test server from 4.0.0 without much success. So, I'm downloading the patch from sugarforge, upload the patch into the upgrade wizard, Click the install button and get :-

http://crm/index.php?module=Administ...Wizard_prepare

Sitting with a header bar and side bar and not really doing much else. Any Clues much appreciated.

Got the same error

[cjs]

I don't know if this is related, but when I tried to upgrade I got a "Page Not Found" error. After much research I found that the gzinflate call in the unzip routine was failing on the stage_two.zip file inside the upgrade zip.
In php.ini I had

memory_limit = 12M

when I bumped this to

memory_limit - 20M

The gzinflate succeeded. I don't know exactly where the threshold number is between 12 and 20.

Also, the upgrade failed to copy new files because the originals were not owned by the user apache was running under (apache in my case, but possibly nobody in yours). To resolve this I made the entire sugarcrm directory and all its siblings owned by the user apache was running under, with

cd <whereever the sugarcrm directory is>
chown -R apache.apache .

[Don't forget the dot at the end of the chown line! ]

Hope this helps.

[jclaes]

I have the same problem. Applied the suggestion of 20M memory limit. Now it worked.
However in the about info I still see 4.0.0

Thanks

[Wim]

Is everything now working fine (crmaccess and jclaes)?

In my case the upgrade failed as well. When I press the install button nothing happens at all.

[jclaes]

It looks like everything is operational. However I am only preparing to use the program so I have no real data in it but I can enter a contact at least.

[crmaccess]

Yup, 20M fixed the issue. Thanks CJS