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Thread: 6.2 Tab Links Broken

  1. #1
    PCODIV2 is offline Member
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    Sep 2008
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    8

    Default 6.2 Tab Links Broken

    I have just installed 6.2 Stack w/mysql.

    Whenever I try to click any of the tabs it just stays on the same page and puts a "#" at the end.

    Since it automatically goes to Sales tab when you login I am stuck on it.

    If I click Marketing from Sales I get:

    This: /sugarcrm/index.php?module=Home&action=index&parentTab=Sales
    Then This: /sugarcrm/index.php?module=Home&action=index&parentTab=Sales #

    The page doesn't change or anything.

    I can manually type the link like this:

    /sugarcrm/index.php?module=Home&action=index&parentTab=Marke ting

    an the page will work.

    It's just the links that are broken.

    Any ideas?

    Thanks in advance.

  2. #2
    jmertic is offline Sugar Community Manager
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    Dec 2007
    Posts
    2,224

    Default Re: 6.2 Tab Links Broken

    Are you seeing any JS error being reported?

  3. #3
    tpaulus is offline Junior Member
    Join Date
    Aug 2011
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    1

    Default Re: 6.2 Tab Links Broken

    I Am having the Same Problem

  4. #4
    deividasu is offline Junior Member
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    Jul 2011
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    6

    Default Re: 6.2 Tab Links Broken


  5. #5
    jjbrisbane is offline Sugar Community Member
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    Mar 2010
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    17

    Default Re: 6.2 Tab Links Broken

    same problem here, anyone know how to fix this issue?
    jon

    www.cashbackmortgage.com.au

  6. #6
    jmertic is offline Sugar Community Manager
    Join Date
    Dec 2007
    Posts
    2,224

    Default Re: 6.2 Tab Links Broken

    Assuming that you are on the latest 6.2.4 release, I would do a quick rebuild and repair, and make sure your permissions are correct on the cache/ directory.
    John Mertic
    Sugar Community Manager

  7. #7
    replyjan is offline Sugar Community Member
    Join Date
    May 2011
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    20

    Default Re: 6.2 Tab Links Broken

    Most often, it is a permission issue:

    Set the core folders cache/custom/data/modules to 775 / 777 (in some hosting it is seen to work only by setting as 777)

    Set the core files under all these core folders to 664 / 666 (in some hosting it is seen to work only by setting as 666)

    When you are setting permissions, please use a recursive one so that all the sub-folders/files under these core folders gets changed too.

    Also have a look at Admin=>Developer Tools=>Display Module Tabs and Subpanels from SugarCRM Administration Page.


    Good Luck!
    Jan_JBB

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