AGAIN: - Add invites not working on Schedule a call

[fachtopia]

Hello SugarCRM people

After not getting any positive feedback, I've upgraded to SugarCRM 4.0.1d, hoping that would solve my problem. The instalation is a clean install, and I can't see my - Add Invites- feature working on any of the options where it appears

I do really like to have a proper answer which guide into a possible troubleshooting guide on this specific feature/matter. The rest of the application is working well, so far.

Actually, is it not doing anything at all when I click the 'search' button on "Add Invites" section

- No errors
- No pop ups
- No overheating
- No nothing

Not even crying for help :->

My server Information:

SugarCRM v 4.0.1d

Apache/1.3.33 (Unix) mod_gzip/1.3.26.1a mod_auth_passthrough/1.8 mod_log_bytes/1.2 mod_bwlimited/1.4 PHP/4.3.11 FrontPage/5.0.2.2634a mod_ssl/2.8.22 OpenSSL/0.9.7a

Database Version: MySQL 4.0.25-standard
PHP Version: 4.3.11
User Agent: Firefox/1.5.0.1


Lastest error

I went to check on another PC with Internet Explorer and I found this error that I provide details here:

Browser: IE 6.0
OS: Windows XP SP 2

Line 430
Car 7
Error global_rpcClient is null or not an object
Code 0
URL http://www.mydomain.com/crm/index.php

[denis.witt]

I've the same problem with SugarCRM 4.2.1d (and also with the 4.5 beta1). With 4.5b1 there is no error shown even if the debug mode is enabled, also there is no javascript error when submitting the search. The logfile (debug setting) shows no errors when loading the create meeting page.

My path in config.php is correct (if not the whole funtion will disappear).

I'm running sugarCRM on a Ubuntu Dapper system:

PHP 5.1.2 (as apache module)
Apache/2.0.55 with mod_ssl/2.0.55 OpenSSL/0.9.8a
MySQL - 4.1.15

I'm using Firefox 1.5.0.4 and IE 6 SP2.

Also the Accept/Decline/Tentative-Buttons on the Home-Tab have no function.

Any help is very apreciated.
Thanks and bye for now!

[WayneSugar]

first and foremost check the site_url in your config.php and ensure that is pointing to the correct url.
Also, is quicksearch working? (Type in the assigned user name on any edit form...)

[denis.witt]

Thanks for your quick reply,

first and foremost check the site_url in your config.php and ensure that is pointing to the correct url.
Also, is quicksearch working? (Type in the assigned user name on any edit form...)

The path is correct (as i said in my previous post, if the path is wrong the whole function isn't shown).

The quicksearch also didn't work. If the path in the config is wrong an error message will appear, if the path is ok nothing happens.

Bye for now!

[denis.witt]

This is my config.php, the mysql-password is changed for this posting, of course.

The CRM is located in /var/www/crm/ the URL is https://192.168.1.2/crm/

 // created: 2006-07-24 13:22:04
$sugar_config = array (
  'admin_export_only' => false,
  'cache_dir' => 'cache/',
  'calculate_response_time' => true,
  'create_default_user' => false,
  'date_formats' =>
  array (
    'Y-m-d' => '2006-12-23',
    'm-d-Y' => '12-23-2006',
    'd-m-Y' => '23-12-2006',
    'Y/m/d' => '2006/12/23',
    'm/d/Y' => '12/23/2006',
    'd/m/Y' => '23/12/2006',
  ),
  'dbconfig' =>
  array (
    'db_host_name' => 'localhost',
    'db_user_name' => 'sugarcrm',
    'db_password' => '[B]mypassword[/B]',
    'db_name' => 'sugarcrm',
    'db_type' => 'mysql',
  ),
  'dbconfigoption' =>
  array (
    'persistent' => true,
    'autofree' => false,
    'debug' => 0,
    'seqname_format' => '%s_seq',
    'portability' => 0,
    'ssl' => false,
  ),
  'default_action' => 'index',
  'default_charset' => 'UTF-8',
  'default_currency_iso4217' => 'EUR',
  'default_currency_name' => 'Euro',
  'default_currency_symbol' => '',
  'default_date_format' => 'd-m-Y',
  'default_decimal_seperator' => ',',
  'default_email_client' => 'sugar',
  'default_email_editor' => 'html',
  'default_language' => 'en_us',
  'default_module' => 'Home',
  'default_number_grouping_seperator' => '.',
  'default_password' => '',
  'default_theme' => 'Sugar',
  'default_time_format' => 'H:i',
  'default_user_is_admin' => false,
  'default_user_name' => '',
  'disable_export' => false,
  'disable_persistent_connections' => 'false',
  'display_email_template_variable_chooser' => false,
  'display_inbound_email_buttons' => false,
  'dump_slow_queries' => true,
  'email_default_client' => 'sugar',
  'email_default_editor' => 'plain',
  'history_max_viewed' => 10,
  'host_name' => '192.168.1.2',
  'import_dir' => 'cache/import/',
  'installer_locked' => true,
  'js_custom_version' => '',
  'languages' =>
  array (
    'en_us' => 'US English',
  ),
  'large_scale_test' => false,
  'list_max_entries_per_page' => 20,
  'list_max_entries_per_subpanel' => '20',
  'lock_default_user_name' => false,
  'log_dir' => '.',
  'log_file' => 'sugarcrm.log',
  'log_memory_usage' => true,
  'login_nav' => false,
  'require_accounts' => true,
  'rss_cache_time' => '10800',
  'save_query' => 'all',
  'session_dir' => '',
  'site_url' => 'https://192.168.1.2/crm',
  'slow_query_time_msec' => '100',
  'stack_trace_errors' => false,
  'sugar_version' => '4.5.0beta1',
  'sugarbeet' => false,
  'time_formats' =>
  array (
    'H:i' => '23:00',
    'h:ia' => '11:00pm',
    'h:iA' => '11:00PM',
    'H.i' => '23.00',
    'h.ia' => '11.00pm',
    'h.iA' => '11.00PM',
  ),
  'tmp_dir' => 'cache/xml/',
  'translation_string_prefix' => false,
  'unique_key' => 'cat',
  'upload_badext' =>
  array (
    0 => 'php',
    1 => 'php3',
    2 => 'php4',
    3 => 'php5',
    4 => 'pl',
    5 => 'cgi',
    6 => 'py',
    7 => 'asp',
    8 => 'cfm',
    9 => 'js',
    10 => 'vbs',
    11 => 'html',
    12 => 'htm',
  ),
  'upload_dir' => 'cache/upload/',
  'upload_maxsize' => 3000000,
  'verify_client_ip' => true,
); 
  

[denis.witt]

Just a post to keep this thing alive.

[denis.witt]

No idea, anyone?