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Thread: Archiving of Bug Tracker

  1. #1
    HourdocGURU is offline Junior Member
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    Nov 2007
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    Default Archiving of Bug Tracker

    I am new to the SUGAR CRM and I love it. I am trying to find the method to archive BUGS after they have been resolved. If anyone is aware of the procedure, I would very grateful for a response.

  2. #2
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
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    Jul 2004
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    Default Re: Archiving of Bug Tracker

    What do you mean by 'archiving'? You could just set the status to 'closed' and then use a saved search to show you only non-closed cases. You could also set up a new user, a fake user, and assign all closed cases to that user.
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