Results 1 to 2 of 2

Thread: Attaching email to a lead

  1. #1
    osuser is offline Junior Member
    Join Date
    Aug 2009
    Posts
    3

    Question Attaching email to a lead

    I am using Open source edition.
    I have configured my email account in Sugar and I am able to convert my incoming emails to leads and send emails to them from sugar- so that I can track all email communications related to the Lead. The problem is - if the lead replies to my email, can I get the reply to be attached to the lead's history log automatically ?

  2. #2
    salesagility's Avatar
    salesagility is offline Sugar Community Member
    Join Date
    Aug 2006
    Location
    UK
    Posts
    2,379

    Default Re: Attaching email to a lead

    Not in CE ... you'd either have to do it manually, which is pretty straightforward (sounds like you already know how to do this) or write some custom code to do it ... it's not a big change.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Replies: 15
    Last Post: 2011-06-27, 06:43 PM
  2. Replies: 1
    Last Post: 2009-07-21, 06:12 PM
  3. Email attaching - Studio - custom?
    By jeffdude in forum Help
    Replies: 0
    Last Post: 2009-02-06, 09:29 PM
  4. Email - Document Attaching
    By jeffdude in forum Help
    Replies: 0
    Last Post: 2009-01-29, 11:35 PM
  5. Replies: 1
    Last Post: 2008-06-25, 03:26 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •