Audit Edits.

[cbolourchi]

Hello,

I've been feeling my way around SugarCRM the last couple days and I must say, I really like it. In particular, I've been fiddling with the role management functions as they relate to cases. Obviously, I've found out how to limit deletion, editing, viewing etc. and audit changes to case status. But is there a way to audit edits made to case description and resolution, even something that says "modified" on such and such date by so and so user?

Any help is much appreciated.

[andopes]

HI cbolourchi

You need to create an extended vardefs for Cases (custom/Extension/modules/Cases/Ext/Vardefs/vardefs.ext.php) and add the code:

 <?php
$dictionary['Case']['fields']['description']['audited'] = true;
$dictionary['Case']['fields']['resolution']['audited'] = true;
?>  

Then you need to go to Admin -> Repair -> Rebuild Extension

Cheers

[cbolourchi]

andopes,

Thank you so much for replying. I really have limited experience with linux and coding in general, although I'm getting better...So I would put this file in the cases directory under modules right? I have a similar directory under my htdocs, except it ends at "Cases". There is no Ext/Vardefs folder. Should I make one and create the file there and then rebuild from the admin menu?

Again thank you for replying.


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edit:

This program is awesome. Instead of having to write the code to have an audit feature for a certain field, I just cloned the filed, checked auditng, and switched it in for the one I was replacing. Brillant. Thank you andopes for your help and thank you SugarCRM team for such a versatile program.