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Thread: Basic VoIP Integration

  1. #1
    greenleaf108 is offline Sugar Community Member
    Join Date
    Jan 2007
    Posts
    23

    Default Basic VoIP Integration

    I'm curious if there are any projects or plugins that would provide some basic outbound VoIP integration. I use a broadvoice account with an Xten softphone for many of my outbound calls, and I was able to modify the Skype settings built into Sugar to use sip: links instead of callto:// links wherever phone numbers appear.

    What I'd like is a way to quickly power through a list of leads with minimal reloading of different account screens. If I pull up a list of leads, I can click on one of them to get to the detail page. At this point there are NEXT and PREV buttons to navigate through the list. Everything looks good so far. But if you try to add a call to the lead, you lose the NEXT and PREV buttons and have to go *back* to the list, re-sort it, etc. This is a waste of time. Here's now I would like it to work:

    1. Make list of leads and sort it to my taste.
    2. Click on a lead to call them with my sip phone
    3. Have a form pop out using AJAX (without reloading the entire page) to make quick notes for the call.
    4. Move on to the next lead.

    Is there anything available that can do this?

  2. #2
    raulakh is offline Junior Member
    Join Date
    Apr 2007
    Posts
    2

    Default Re: Basic VoIP Integration

    Hi,

    Just wondering if you found a solution to your issue I was looking to do the same for my website businessprofits.ca

    Ravi
    Last edited by susiewilliams; 2009-11-23 at 05:02 PM.

  3. #3
    eskimo111273 is offline Member
    Join Date
    Apr 2008
    Location
    Dallas, TX
    Posts
    8

    Default Re: Basic VoIP Integration

    We are looking to do something similar. Did you find a solution?

  4. #4
    induswebi is offline Junior Member
    Join Date
    Jun 2010
    Posts
    3

    Default web designing company

    What kind of information is it .....

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