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Thread: Calls -> "Scheduling" inset

  1. #1
    Superman's Avatar
    Superman is offline Sugar Community Member
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    Default Calls -> "Scheduling" inset

    I'm using SugarCRM 4.0.0 (FireFox 1.5 and IE 6.0)

    When you click on edit in Calls module, you are taken to edit page, where you also may attach multiple users to the current event. But after saving, I tried to go again onto edit page and what I see here
    Attached Images Attached Images  
    Farkhad Rakhimzhanov
    E-mail: farkhad@gmail.com
    Skype: rakikama

    SuperTimesheet and Invoicing — timesheet tool with invoicing for SugarCRM.
    Book time against Cases, Project Tasks and Projects.
    Create invoice regarding booked time, print it in PDF or HTML,
    customize template as you like.

  2. #2
    Superman's Avatar
    Superman is offline Sugar Community Member
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    Default Re: Calls -> "Scheduling" inset

    I backed to SugarCRM official site, downloaded again Sugar package, installed it again (just clean version), and anyway the problem is still there.

    Then I went onto Demo OpenSource. There is everything good! What is going on
    Farkhad Rakhimzhanov
    E-mail: farkhad@gmail.com
    Skype: rakikama

    SuperTimesheet and Invoicing — timesheet tool with invoicing for SugarCRM.
    Book time against Cases, Project Tasks and Projects.
    Create invoice regarding booked time, print it in PDF or HTML,
    customize template as you like.

  3. #3
    andydreisch's Avatar
    andydreisch is offline Sugar Team Member
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    Default Re: Calls -> "Scheduling" inset

    Hi Superman,

    Created bug 4421 to track. We'll try to reproduce this in house. What PHP version are you runnning?

    Andy
    Andy Dreisch
    Vice President, Online Team


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  4. #4
    andydreisch's Avatar
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    Default Re: Calls -> "Scheduling" inset

    We reproduced this bug and will track as 4421.

    Andy
    Andy Dreisch
    Vice President, Online Team


    Check out our Podcasts!
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  5. #5
    Superman's Avatar
    Superman is offline Sugar Community Member
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    Default Re: Calls -> "Scheduling" inset

    Hi,

    I'm running:
    PHP 5.0.4
    MySQL 5.0.18
    Farkhad Rakhimzhanov
    E-mail: farkhad@gmail.com
    Skype: rakikama

    SuperTimesheet and Invoicing — timesheet tool with invoicing for SugarCRM.
    Book time against Cases, Project Tasks and Projects.
    Create invoice regarding booked time, print it in PDF or HTML,
    customize template as you like.

  6. #6
    Superman's Avatar
    Superman is offline Sugar Community Member
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    Default Re: Calls -> "Scheduling" inset

    Where can I find this bug being tracked?
    Farkhad Rakhimzhanov
    E-mail: farkhad@gmail.com
    Skype: rakikama

    SuperTimesheet and Invoicing — timesheet tool with invoicing for SugarCRM.
    Book time against Cases, Project Tasks and Projects.
    Create invoice regarding booked time, print it in PDF or HTML,
    customize template as you like.

  7. #7
    johnstevens is offline Sugar Community Member
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    Default Re: Calls -> "Scheduling" inset

    Hello Superman,

    Click on Bugtracker in the main menu :-)

  8. #8
    Superman's Avatar
    Superman is offline Sugar Community Member
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    Default Re: Calls -> "Scheduling" inset

    John, yes I did it, I even did it on SugarForge, but there is no bug #4421 tracked!
    Farkhad Rakhimzhanov
    E-mail: farkhad@gmail.com
    Skype: rakikama

    SuperTimesheet and Invoicing — timesheet tool with invoicing for SugarCRM.
    Book time against Cases, Project Tasks and Projects.
    Create invoice regarding booked time, print it in PDF or HTML,
    customize template as you like.

  9. #9
    Superman's Avatar
    Superman is offline Sugar Community Member
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    Default Re: Calls -> "Scheduling" inset

    I have found a bug!
    I think this is caused by PHP version (b/c the same worked in PHP 4).

    So if you are using PHP 5, you have to change Meeting.php and Call.php.

    Meeting.php:
    PHP Code:
    function get_meeting_users()
      {
        
    // First, get the list of IDs.
        
    $query "SELECT meetings_users.required, meetings_users.accept_status, meetings_users.user_id from meetings_users where meetings_users.meeting_id='$this->id' AND meetings_users.deleted=0";
        
    $GLOBALS['log']->debug("Finding linked records $this->object_name: ".$query);


        
    $result $this->db->query($querytrue);


        
    $list = Array();


        while(
    $row $this->db->fetchByAssoc($result))
        {
              
    $template = new User();
          
    $record $template->retrieve($row['user_id']);
          
    $template->required $row['required'];
          
    $template->accept_status $row['accept_status'];


          if(
    $record != null)
          {
            
    // this copies the object into the array
            
    $list[] = $template;
          }
        }
        return 
    $list;


      } 
    Call.php:
    PHP Code:
    function get_call_users()
    {
        
    // First, get the list of IDs.
        
    $query "SELECT calls_users.required, calls_users.accept_status, calls_users.user_id from calls_users where calls_users.call_id='$this->id' AND calls_users.deleted=0";
        
    $GLOBALS['log']->debug("Finding linked records $this->object_name: ".$query);


        
    $result $this->db->query($querytrue);


        
    $list = Array();


        while(
    $row $this->db->fetchByAssoc($result))
        {
          
    $template = new User();
          
    $record $template->retrieve($row['user_id']);
          
    $template->required $row['required'];
          
    $template->accept_status $row['accept_status'];


          if(
    $record != null)
          {
            
    // this copies the object into the array
            
    $list[] = $template;
          }
        }
        return 
    $list;


      } 
    Farkhad Rakhimzhanov
    E-mail: farkhad@gmail.com
    Skype: rakikama

    SuperTimesheet and Invoicing — timesheet tool with invoicing for SugarCRM.
    Book time against Cases, Project Tasks and Projects.
    Create invoice regarding booked time, print it in PDF or HTML,
    customize template as you like.

  10. #10
    Superman's Avatar
    Superman is offline Sugar Community Member
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    Default Re: Calls -> "Scheduling" inset

    But i think this solution is not that speedy, so hope someone will provide a new one
    Farkhad Rakhimzhanov
    E-mail: farkhad@gmail.com
    Skype: rakikama

    SuperTimesheet and Invoicing — timesheet tool with invoicing for SugarCRM.
    Book time against Cases, Project Tasks and Projects.
    Create invoice regarding booked time, print it in PDF or HTML,
    customize template as you like.

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