Campaign emails stay in outgoing queue

[marcges]

Hi,
I am new to this, I hope I got the right forum. If not, please tell me.

I recently installed Sugar CE 6.0.2 build 4217 on Windows.
I created a campaign and try to send out the emails.

I get all the emails in the "Email" queue in the System panel, but they get not sent out.
When clicking on the button "Select queued campaign emails", it sends out about 7 or 8 emails and then apparently stops, until I click the button again.

Very annoying !

The relevant jobs are set upOK in the Scheduler (I think...).
I have seen several posts on this problem , but nono seems to offer a solution

Any help would be appreciated !
Best Regards,

MarcG

[mikesolomon]

Sound like a scheduler problem to me

Is the windows scheduler setup properly?

[marcges]

Thank you !

How can I check is the Windows scheduler is set up correctly ?
Is it a part of SugarCRM or is it integrated into the Windows OS (I am using Vista)

Kind Regards,

Marc

[mikesolomon]

From Sugar Documentation

http://www.sugarcrm.com/crm/support/...n.html#1751634

To add a new cron job to your crontab for Microsoft Windows (2000, XP, Server)
Set up the Windows batch file as follows:
1.

Create a batch file that will execute all the necessary commands.
2.

Enter the following paths in the batch file:
•

cd c:\path\to\Sugarinstance
where SugarInstance is your Sugar installation.
This folder should contain the cron.php file.
•

c:\path\to\php.exe -c c:\windows\php.ini -f cron.php
3.

Run the batch file from a command prompt to ensure that the output has no errors.
4.

If you encounter problems, do the following:
a.

Determine the PHP binary to use for PHP 5.2.x.
For the 5.2x version of PHP, the PHP-CGI binary is named php-cgi.exe (not php-cli.exe) and is typically located in the root folder of your PHP install folder. To allow it to interact with the dynamic libraries, specify the location of the php.ini file. This can vary from system to system. If you are unsure, enter the command described above.
The system will identify the php.ini file and its location.
5.

Create the batch file.
a.

Click Scheduler in the Systems panel of the Admin page.
At the bottom of the default screen, you will see the contents of the commands you need to add to a batch file.
b.

Open notepad.exe, copy and paste what Sugar’s recommendation into a blank file.
c.

Change the Save As Type to "dropdown to All Files *.*. " and save it as a .bat file.
Note:

This is only a recommendation. It may not work for your particular instance. Check the folder paths because they are often the cause for problems with the Scheduler.
6.

Test the batch file.
a.

From the command prompt, navigate to the folder where you saved the batch file.
b.

Enter the full name of the batch file to execute it.
c.

Note and correct any reported errors, usually related to paths that cannot be found.
7.

Create a scheduled task.
a.

Click Start and navigate to Control Panel/Scheduled Tasks/Add Scheduled Task.
b.

Go through the Wizard, browse to the batch file you just created, and select it.
c.

Schedule a daily job, and ensure that you select Open advanced properties for this task when I click finish.
d.

On the Advanced Properties page, navigate to the Schedule tab and then click Advanced.
e.

Check off Repeat task to enable the fields below it, and select Every Minute or specify the interval you think is appropriate.
8.

Save your changes and close the Wizard.