Campain's email marketing problem

[visiond]

Hi,

I'm having some trouble sending email marketings from campaings, I can send regular emails without any problem (my accounts settings are ok) . However when I schedule an email within a campain it is not sent (even if I click on the send button instead of waiting for the scheduler) and also I can get to send a test,
Any ideias on what might be the problem here?


Version: 5.5.1
Php: 5.0
Hosted on my website's server.


Thanks,

Anna

[salesagility]

If you goto admin>email queue, select the emails you want to send and then send queued campaign messages ... what happens? Does it acknowledge the send attempt in the list view (send attempts)?

Additionally, check sugar.log and see if any errors are logged there.

[visiond]

thanks for your answer!
Here what's happened:
1) I went to email queue and all the attempts where there, with none sent attempt, than I selectec them and clicked send and then they were sent ok.

2) here is what sugar.log showed for the yesterday's attempt:
Tue Mar 30 19:16:50 2010 [16704][1][FATAL] SMTP -> ERROR: EHLO not accepted from server. Code: 477, Reply: 477 you did not wait for a prompt/você não aguardou um prompt/no esperó una instrucción


3) I had sent the emails to my personal hotmail account and than to my work email account. Both of them ended up in trash. Is there any configuration to make it doesnt happen ???

Thanks !!!

[visiond]

Hey guys,

my test emails ( simple text or with images) keep ending up in trash folder in the emails account that I've been sending and also de schedule is not working.

Can anybody give me a hand here?

thanks