Can I build a Commercial Product based on Sugar CRM Platform.

[rsdighe]

I am the Product Manager for a New Business Product that has extensive researched data on Companies & Contacts most specifically (Advertiser, Agencies, Brands and their related contacts). The productsalso allows you some CRM type functionality such add new companies, contacts , write contact reports, with a close integration with outlook, the functionality provided I believe is close(30%) that offered by Sugar CRM Open Source product.

The question I have is rather than continue to spend IT money in trying to build the CRM part of product would it be possible to use Sugar CRM Open Source as a base , integrate our data (content) and sell it as a own branded product to our customers, essentially an off the shelf integrated Sugar CRM Product + Our Data.

In such a case what is my best option.

1. Partner with sugar crm (i'm not sure how) and provide an off the shelf product for our customers.
2. Download the open source product, integrate our data and provide a on site service.
3. Download the open source product, integrate our data and provide a on demand service (i feel this might be a considerable headache as we would be essentially duplicating sugar crm professional functionality/service without any expertise in this area and to serve at the most 30-50 total accounts for the next 3 years).

Any comments thoughts would be highly appreciated.


Thanks
Rahul

[andopes]

I am the Product Manager for a New Business Product that has extensive researched data on Companies & Contacts most specifically (Advertiser, Agencies, Brands and their related contacts). The productsalso allows you some CRM type functionality such add new companies, contacts , write contact reports, with a close integration with outlook, the functionality provided I believe is close(30%) that offered by Sugar CRM Open Source product.

The question I have is rather than continue to spend IT money in trying to build the CRM part of product would it be possible to use Sugar CRM Open Source as a base , integrate our data (content) and sell it as a own branded product to our customers, essentially an off the shelf integrated Sugar CRM Product + Our Data.

In such a case what is my best option.

1. Partner with sugar crm (i'm not sure how) and provide an off the shelf product for our customers.
2. Download the open source product, integrate our data and provide a on site service.
3. Download the open source product, integrate our data and provide a on demand service (i feel this might be a considerable headache as we would be essentially duplicating sugar crm professional functionality/service without any expertise in this area and to serve at the most 30-50 total accounts for the next 3 years).

Any comments thoughts would be highly appreciated.


Thanks
Rahul

Hi, Rahul

Several companies develop solutions based on SugarCRM CE, some ones delivery it for free, some other sell their solution into Sugar Exchange.
You can for sure use the SugarCRM as the basis for your tool, implement it and sell if you want.

If you need help or if you want some clarification feel free to contact me.

Cheers

[longreach]

From SugarCRM CE 5.0.x onwards, the code is subject to GPL3 licensing - this means that any code you develop that if combined with SugarCRM CE is deemed to form a derived work, then that code must be published under the GPL3. You could sell it - but anyone else can also give it away.

[fleure]

i searche about how to introduce product in sugarCRM but i don't fin, cn you help me please. thank you.

[wdroush]

If SugarCRM only provides 30% of the functionality, save your programmers some headache and develop it from scratch. That extra 70% is going to be a nightmare of hacking SugarCRM to work how you envision it to, and every security patch for SugarCRM is going to be painfully put into your product.

If SugarCRM was say... 90% of your vision I'd say make the changes and roll it out on the GPL3 and sell the service of hosting and managing it.

[salesagility]

To clarify the requirements of GPL3:

If you amend/enhance and distribute software licensed under GPL3, then the amendments/enhancements also become licensed under GPL3.

If you extend (without altering ANY code of the original product) and distribute software licensed under GPL3, then the extensions can be licensed under a license of your choosing.

If you If you amend/enhance/extend and distribute software licensed under GPL3 by offering it as a service (ie a web service/hosted version), then the amendments/enhancements/extensions can be licensed under a license of your choosing.