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Thread: Cannot access Module Builder

  1. #1
    Purnima9382 is offline Junior Member
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    Default Cannot access Module Builder

    Hi!!

    I am using version 5.0.0c of Sugar CRM.

    I am not able to access the Mobule Builder link under Admin. When I click on the link, it shows "Error on Page" in the botton left hand corner of the screen. However, my colleague who is using the same version is able to access it.

    Any suggestions/leads would be greatly appreciated.

    Thanks, Purnima

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Cannot access Module Builder

    Quote Originally Posted by Purnima9382
    Hi!!

    I am using version 5.0.0c of Sugar CRM.

    I am not able to access the Mobule Builder link under Admin. When I click on the link, it shows "Error on Page" in the botton left hand corner of the screen. However, my colleague who is using the same version is able to access it.

    Any suggestions/leads would be greatly appreciated.

    Thanks, Purnima
    Hi, Purnima
    Does your colleague use the same installation?
    If yes then it could be a browser issue.
    Which is your browser?
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
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    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  3. #3
    Purnima9382 is offline Junior Member
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    Default Re: Cannot access Module Builder

    Thanks, André .

    I am using Internet Explorer 7.0.

    Could it have something so do with my explorer settings?

    Regards,
    Purnima

  4. #4
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Cannot access Module Builder

    Hi, Purnima

    I think so.

    There are some threads reporting issue with IE 7.0

    Make a search in forum looking for that.
    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

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