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Thread: Cannot use sugar documents in email template in a email campaign

  1. #1
    hheckner is offline Sugar Community Member
    Join Date
    Jun 2006
    Posts
    32

    Default Cannot use sugar documents in email template in a email campaign

    Hi,

    when I try to send a email campaign with an attachment using a sugar document I get emails without an attachment.
    Only when I use the same document coming from the local harddisk I get emails with an attachment.

    Any tips?

    Thanks
    Hannes

  2. #2
    sf954 is offline Member
    Join Date
    Jan 2007
    Posts
    9

    Default Re: Cannot use sugar documents in email template in a email campaign

    I have a similar problem with attachments not saving with the email template. Any fixes?

  3. #3
    gfa
    gfa is offline Sugar Community Member
    Join Date
    Jan 2007
    Posts
    23

    Default Re: Cannot use sugar documents in email template in a email campaign

    Quote Originally Posted by sf954
    I have a similar problem with attachments not saving with the email template. Any fixes?
    i've noticed this behavior too , wasted clicks to readd for every mail

  4. #4
    lduperval is offline Sugar Community Member
    Join Date
    Feb 2006
    Posts
    30

    Default Re: Cannot use sugar documents in email template in a email campaign

    I am seeing a similar issue. My template is created with the proper attachments. When I create a new email, though, the attachments are not included. The attachments come from the Sugar repository.

    I need to add them every time I send an email using a specific attachment. It's a bit annoying.

    L

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