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Thread: Capacity planning trends

  1. #1
    WildCard is offline Junior Member
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    Default Capacity planning trends

    Hi all.
    New Sugar user here.

    I'm thinking of selling the idea of implementing SugarCRM for as a non-sales CRM in the office.
    Primary usage for users would be as an email archiving site, call activity logging and a small discussion board (forum).
    From these points, would like to know whether would I be looking at space usage fast?
    Also, I'm currently testing out the Installer Stack that comes with MS SQL.

    Is that MS SQL Express that the stack installed? If so, that means I would have a 4 GB size limit right?

    Appreciate in advance all your insights / inputs.

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Capacity planning trends

    Quote Originally Posted by WildCard View Post
    Hi all.
    New Sugar user here.

    I'm thinking of selling the idea of implementing SugarCRM for as a non-sales CRM in the office.
    Primary usage for users would be as an email archiving site, call activity logging and a small discussion board (forum).
    From these points, would like to know whether would I be looking at space usage fast?
    Also, I'm currently testing out the Installer Stack that comes with MS SQL.

    Is that MS SQL Express that the stack installed? If so, that means I would have a 4 GB size limit right?

    Appreciate in advance all your insights / inputs.
    Hi WildCard

    If you are going to implement the SugarCRM for these purpose you really need a huge memory limit, 4GB or more once the emails tables will get pretty big.
    I believe you already know the Forum module available for download.

    Kind regards
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
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    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  3. #3
    mcatling is offline Sugar Community Member
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    Default Re: Capacity planning trends

    Hi WildCard,

    I have a number of customers who use Sugar for non sales work.

    They use it primarily for customer facing project management... for example

    Risks
    Issues
    Querys
    Change Requests
    Contacts
    High level programme management
    Document management (integrated with knowledge tree or Alfresco)
    Email logging

    The email does take up lot of space especially if you archive any attachments so I would go for a Mysql based WAMP stack if you want to do it on Windows. I use" WAMPserver" and have found it to be a stable stack.
    Best regards

    Malcolm Catling
    Aarcat Solutions

  4. #4
    WildCard is offline Junior Member
    Join Date
    Feb 2009
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    Default Re: Capacity planning trends

    Hi, everyone.
    Thanks for reply. I've already checked out the Forums module and testing it.
    Also, I've done the research for the database limitation and is now in progress of trying out the MySQL version.

    I think mcatling is hitting my question spot on a bit.
    I'm thinking, even with a theoretical 2TB limit with MySQL (when using Windows 2003 with NTFS), is that enough for archiving like 6 years worth of activities, call logs and emails (with attachments)?

    I am not planning to deploy SugarCRM as the actual email client. Rather its going to be archiving selected emails (with attachments) that concerns agreements / transactions that my users may conduct over email and requires archiving for up to 6 years. I chose CRM becoz of ease of report generation and search for historical reference by both management and new staff.

    With that, will 2TB be sufficient in terms of storage?
    Also, any chances SugarCRM will suffer from performance issues with accessing huge DBs (4 GB or more)?
    I'm seriously coaxing my management into looking at the actual Pro package for its support / bug-fix benefits but they still have this basic issue which they wish to nag at me with.

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