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Thread: Community edition

  1. #1
    fernandoch is offline Junior Member
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    Default Community edition

    Hello,

    How good is the community edition? I am new in all this CRM world.

    Thank you.

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Community edition

    CE is fine for several Operating CRM tasks, but it doesn't support an Analytic CRM.
    Under CE you can go for all customer life cycle, but you will not be able to:
    • restrict access to information (Teams feature in PRO);
    • create workflows (Workflows feature in PRO);
    • access SugarCRM by a mobile device (Sugar Wireless in PRO);
    • etc
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
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    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
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    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  3. #3
    fernandoch is offline Junior Member
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    Default Re: Community edition

    Thank you for the reply, but what is Analytic CRM?

  4. #4
    toddc is offline Junior Member
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    Default Re: Community edition

    Does the CE edition have any reports? Is this something only held for the paid versions? I have 6.2.3 installed and can't find out how to run a single report.

  5. #5
    rafael.q.g@hotmail.com's Avatar
    rafael.q.g@hotmail.com is offline Sugar Community Member
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    Default Re: Community edition

    Sugar CE is really good, just try some safe version not beta ones.
    Another feature that sugar CE do not have and could be very usefull is the reports module, which is available just on sugar PRO.
    Rafael Queiroz Gonçalves
    Advanced OMG UML Certified Professional
    Sun Certified Enterprise Architect for the Java Platform
    Sun Certified Programmer for the Java 2 Platform
    IBM Certified Advanced Application Developer - Lotus Notes and Domino
    IBM Certified Application Developer - IBM WebSphere Portlet Factory
    Computer Science Mastering / UFSC - PPGCC

  6. #6
    sts's Avatar
    sts
    sts is offline Sugar Community Member
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    Default Re: Community edition

    In SugarForge (SugarForge: Open Source CRM, SugarCRM, Sugar CRM) you could find reports modules usable with CE (different to the reports module in PRO edition off course), e.g. ZuckerReports or KINAMU Reporter.
    Stefan Ulrich Sauer
    System Analyst

    Devoteam Danet GmbH
    Gutenbergstraße 10
    D-64331 Weiterstadt
    Germany
    email: Stefan-Ulrich.Sauer@devoteam.com
    http://www.devoteam.de

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