Create Lead From Email

[Kohlstedt]

Does Sugar have the capability of receiving an email and then parsing it's contents to create a lead?

The reason I ask is we use a couple lead generating tools which send emails with the contents in a specific format. We would like to have the system create those leads automatically by parsing the contents of the email.

Hopefully that makes sense.

Thanks.

[eggsurplus]

It does this for cases right now. You'd have to write in your own code to do this for Leads. Check out modules/InboundEmail/InboundEmail.php. You'll want the handleMailboxType and mimic handleCaseAssignment.

The setup for the case parser can be found in Sugar by going to Admin->Inbound Email.

I don't see an upgrade-safe way of doing this so you'll want to mark the code in some manner and remember to search for that marking on any upgrade.