Create own ID using SOAP API

[sugar7478]

I was trying to use SOAP API and create Accounts in SugarCRM with own Account ID.

I tried to call SOAP API with a sequence number passed as Account ID and I was expecting to have an Account with the ID sent as parameter. Unfortunately Account is not created in Sugar evev though we received "no error" as response from SOAP API after execution. Is there a format in which we should ID as paramter to SOAP API?

[Angel]

If you pass an ID as a parameter, it typically assumes you are trying to update the record that has the matching ID value, as opposed to creating a new record with an ID value matching what you provided.

Why are you wanting to specify your own ID when you are already going through the API? Seems like a needless task.

[sugar7478]

We are integrating SugarCRM with our a legacy system. Our legacy system has all the critical modules to support our business needs. We have an ID in the legacy system to identify a member inthe legacy system and we would like to use the same as Account Id in SugarCRM

We tried calling the SOAP API using our ID. It created a record in Account_Cst file, but not in the main Account file.

[Angel]

Why not simply put the id from the other system into a custom field in the Accounts module?

[julian]

Hello all,

If you pass an 'id' that doesn't exist, Sugar should still create the record. If you pass an id that exists, Sugar will instead update the record. If you do not pass an id, Sugar will create a new record.

What do the ids from the legacy system look like? If a record is created in the accounts_cstm table, what does the value of id_c look like? Is it the id from the legacy system? (It should be)

Are you passing all required fields for the Accounts module? That could be why the save() is failing.