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Thread: CRM Performance

  1. #1
    chrislynch8's Avatar
    chrislynch8 is offline Sugar Community Member
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    Default CRM Performance

    Hi,

    I'm looking for information and tools that I can use to check the performance of my CRM. Beit tools to monitor Mysql, Apache PHP tweaks etc.

    Lately users have complained about slow loading, saving times.

    Rgds
    Chris
    Linkedin Profile:Chris Lynch

    FDC IT Solutions
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  2. #2
    salesagility's Avatar
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  3. #3
    chrislynch8's Avatar
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    Default Re: CRM Performance

    Thanks,

    I've had a look at those already. Implemented the ones I hadn't done yet. So hopefully that will help, I've also looked at some of the optimisations for FireFox (network pipelining) and others....

    Its has made a difference already. Two days ago to access the detail view of an Account was talking 1.55seconds (from the sugar server response) and the browser was timing 10secs to load....

    Today after teh tweaks the server response for the same stuff is .40sec and the browser is timing 2-3secs to load..

    Rgds
    Chris
    Linkedin Profile:Chris Lynch

    FDC IT Solutions
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  4. #4
    eggsurplus's Avatar
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    Default Re: CRM Performance

    We had the same issue where the server generated time was short but the actually response time took forever. We implemented APC for caching and it immediately fixed the problem.

  5. #5
    chrislynch8's Avatar
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    Default Re: CRM Performance

    Can you give more detail on this, how you achieved it etc..

    Rgds
    Chris
    Linkedin Profile:Chris Lynch

    FDC IT Solutions
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  6. #6
    mikesolomon is offline Sugar Community Member
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    Default Re: CRM Performance

    Mike Solomon
    Development Manager
    Ivy Ltd
    www.ivy.ltd.uk]www.ivy.ltd.uk

    php version 5.2.6
    MySql 5.1.59

  7. #7
    Angel's Avatar
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    Default Re: CRM Performance

    You might also want to consider MonYog too:

    http://www.webyog.com/en/

    Another side note, check your antivirus if you have Windows workstations. The script scanning on those things can severely impact performance.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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  8. #8
    eggsurplus's Avatar
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    Default Re: CRM Performance

    Here's a note I had in our JIRA instance on this issue:

    Guide: http://docs.moodle.org/en/Installing_APC_in_Windows

    Following needed for APC:
    1. Determine PHP version of server
    2. Download PECL by going to http://www.php.net/releases, scroll to the appropriate PHP version, click download for PECL
    3. Extract php_apc.dll and drop in php/ext (unless already exists)
    4. Open apache/bin/php.ini and add

    extension=php_apc.dll
    apc.shm_size = 64 <--increase this to the point where it makes a difference
    apc.shm_segments =1 <- leave at one
    apc.enabled = 1
    apc.max_file_size = 10M
    5. Make sure Zend is disabled
    6. Restart Apache
    7. To test if working open include\utils\external_cache.php and set:


    define('EXTERNAL_CACHE_DEBUG', true);

  9. #9
    chrislynch8's Avatar
    chrislynch8 is offline Sugar Community Member
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    Default Re: CRM Performance

    Thanks for all the info.

    I've tried the MonYog but you have to buy that - I'm trying to keep to the free products

    I have found a wealth of information on the APC stuff so I will give that a try.

    Rgds
    Chris
    Linkedin Profile:Chris Lynch

    FDC IT Solutions
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