CRM Quotes doesn't seem to Auto-Populate

[ssp108]

Problem Details: When the user goes into Quotes and clicks Add Row >> Select, she comes to the Product Catolog Search. Under Category she types: %Main.
The information does not auto-populate the record when clicking the link. Yet it seems to populate when the user clicks on other searches results. The user is running Firefox, but says the same happens in IE.

System Info:
OS: 64 Bit Windows 7 Professional
Browser: Mozilla/ 5.0
Processor: Intel ® Core ™ 2 Duo CPU T7500 @ 2.20 GHz
Memory: 2 GB RAM

[salesagility]

Is this using Open Sales in Community Edition or the pro/ent versions?

[crmbalah]

HI
Check you field name in and field id,
they are write the related code in Quote.js file like this

var popupRequestData = {
		"call_back_function" : "setProductReturn",
		"form_name" : "EditView",
		"field_to_name_array" : {
			"id" : "category_id" + ln,
			"name" : "category_name" + ln
		}
	};

if it is match proper way it will work.