Results 1 to 6 of 6

Thread: Dashlet disappears from home page

  1. #1
    850039 is offline Member
    Join Date
    Nov 2008
    Posts
    17

    Question Dashlet disappears from home page

    Hello

    I create new user, create new role, set next rules to module (for example Calls or Contacts):
    Access - Enabled
    Delete - Owner
    Edit - Owner
    Export - Owner
    Import - All
    List - Owner
    View - Owner
    Add new user to this role and press Save

    After that I login as recently created user and Dashlet for the current module disappears from Dashlet list, I can't add it to my home page at all. The same happens to custom modules.

    Is this behavior a bug?

  2. #2
    sugarcane is offline Sugar Community Member
    Join Date
    Apr 2005
    Location
    Chicago, IL
    Posts
    1,207

    Default Re: Dashlet disappears from home page

    Hello,

    what version of Sugar are you using? Which dashlets are missing? what are the restrictions set in the Role? Are the dashlets that are missing the ones that you restricted via the Roles?
    Intelestream has a great deal of experience hosting and customizing the SugarCRM application. Our company is made up by former employees of SugarCRM, and together we have over 50 years of experience working with the application. To learn more about us, please visit our website at www.intelestream.net or contact us directly at 800-391-4055 or by email at info@intelestream.net

  3. #3
    850039 is offline Member
    Join Date
    Nov 2008
    Posts
    17

    Default Re: Dashlet disappears from home page

    Quote Originally Posted by sugarcane
    Hello,

    what version of Sugar are you using? Which dashlets are missing? what are the restrictions set in the Role? Are the dashlets that are missing the ones that you restricted via the Roles?
    Version 5.1.0a
    The Dashlet of module, to which I apply restrictions (I told about restrictions above).
    If I apply this restrictions to Calls, than My Calls Dashlet disappears from home page.

  4. #4
    850039 is offline Member
    Join Date
    Nov 2008
    Posts
    17

    Default Re: Dashlet disappears from home page

    So, will anybody help me with my problem?

  5. #5
    sugarcane is offline Sugar Community Member
    Join Date
    Apr 2005
    Location
    Chicago, IL
    Posts
    1,207

    Default Re: Dashlet disappears from home page

    hello,

    i tested this out and i see what you mean. Unless both the List and View are set to All (or Not Set), then the dashlet is not able to be added to the home page. this is definitely a bug. I have logged bug #26422 for this issue
    Intelestream has a great deal of experience hosting and customizing the SugarCRM application. Our company is made up by former employees of SugarCRM, and together we have over 50 years of experience working with the application. To learn more about us, please visit our website at www.intelestream.net or contact us directly at 800-391-4055 or by email at info@intelestream.net

  6. #6
    Pgr
    Pgr is offline Sugar Community Member
    Join Date
    Jul 2007
    Posts
    29

    Default Re: Dashlet disappears from home page

    I had this problem too in 5.2.0c. I couldn't add the "My Open Tasks" dashlet.

    Workaround: put security on the Role as View:all and List:all, add the dashlet, then put security back to the way you want it.

    It seems the only problem is with adding the dashlet, not with using it after it is added...

    Thanks for the info, sugarcane! Let's hope this gets fixed sometime soon...

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Limit Home Page Dashlet per Role? Possible?
    By scheinarts in forum Developer Help
    Replies: 3
    Last Post: 2008-08-04, 04:31 PM
  2. CarouselCRM Installation
    By StevenE in forum Installation and Upgrade Help
    Replies: 0
    Last Post: 2007-08-30, 08:16 AM
  3. Configure home page for users
    By vincentd401 in forum Help
    Replies: 2
    Last Post: 2007-08-27, 02:27 PM
  4. Replies: 9
    Last Post: 2006-10-17, 10:21 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •