departed contacts management

**guigui** · 2012-01-04, 08:27 PM

Hi,
What's the best practice to clean up the contact database from employees no longer working in a company?
- If I change the company name, the past activity will show up under the new company
- If I delete the contact, I won't find easily the corresponding contact activity...

thanks for your help

**Angel** · 2012-01-05, 03:21 AM

You could always add the second company and link the contact to the second company. A contact can be linked to more than one account. The only problem is you won't know which is the "active" relationship unless you make a note of it somewhere on the contact.

**sally1987** · 2012-01-05, 05:15 AM

i never confront this, and can not hand u,but how u meet this problem,u hr??hmmm,yeah, i think u are dealing with the hr position.

**eggsurplus** · 2012-01-05, 03:17 PM

I've seen folks change the name of the contact to something like Last Name - "Inactive" then create a new contact. Seems to do the job. If you want to get fancy you could always add a start/end date to an account/contact relationship but that wouldn't solve the issue with activities from the old account showing still.