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Thread: Different Types of Contacts

  1. #1
    meharmon is offline Member
    Join Date
    Feb 2007
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    Default Different Types of Contacts

    Is there some kind of support for different types of contacts that need different layouts?

    I've got three different "types" of contact groups that I deal with, and they each have different types of information associated with them. Some are rather simple, but one group involves a rather detailed intake.

    We're trying to convert from ACT. If you're familiar with it, ACT allows this via tabs undernath the generic contact information, so for each type of contract, we have a corresponding tab for the specifics.

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Jul 2005
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    Default Re: Different Types of Contacts

    No, the layout is the same for all contacts. I would second any suggestion to add this functionality. GoldMine has it as well and it is of great use.

    The closest you could come to mimicking the behavior would be to use Leads and Contacts. Each would then have different layouts. The drawback, however, is that Leads don't equal Contact and vice-versa, in the grand scheme of things within all other Sugar functionality. Secondly, it would only be effective if you only had 2 different types of contacts.
    Regards,

    Angel Magaña
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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