Display Tracking

[Chopwood]

Hi everyone,

In our business we rely heavily on displays installed at a customer location. A business, for instance, might have displays A, B & C while another might have displays B & C only, and another just display D. If a customer doesn't have a display then technically they can't sell the product line associated with the display. We need better tracking on what customers have a given display, the maintenance associated with a display and the other usual CRM sort of things like customer information and how often our sales people visit one of our dealers.

Unfortunately, I'm not really sure how Sugar would handle display tracking. Any suggestions?

Thanks in advance.

[kuske]

Sounds a little bit like asset management. Unfortunately sugarcrm does not have an asset module wher you could associate your displays to the accounts.
But in ModuleBuilder you could easily generate your own asset module.

[Chopwood]

I haven't done much with the module builder but I'll look into it.

Thanks for the help.