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Thread: E-mail (Google Apps | Gmail) and SugarCRM

  1. #1
    thijsh is offline Member
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    Mar 2010
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    Default E-mail (Google Apps | Gmail) and SugarCRM

    E-mail is most used communication in our business. We use Google Apps.

    What are the alternatives for DolceGMail (limitations: works only with Firefox, vulnarable for Google changes)? Is it possible to make something similar as what Salesforce.com offer?

    Inbound with Salesforce.com:
    Anytime you send an email to a lead or a contact that you want automatically recorded in Salesforce CRM, BCC (Blind Carbon Copy) your specific Email-to-Salesforce-Address (emailtosalesforce@2q3412412bla41bla234dklujijifsd weriou.in.salesforce.com)

    Outbound with Salesforce.com:
    Also via BCC. With a custom made filter in Google Apps, you can label these e-mails correctly. (So that they do not come all into the ' inbox'. )
    Last edited by thijsh; 2010-03-03 at 12:49 PM. Reason: small mistake, typo

  2. #2
    elizabethurley is offline Junior Member
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    Thumbs up Re: E-mail (Google Apps | Gmail) and SugarCRM

    Try using the following patch. I has solved my purpose.

    Contacts Patch
    http://www.sugarforge.org/projects/fidelgmcipiscrm

  3. #3
    thijsh is offline Member
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    Default Re: E-mail (Google Apps | Gmail) and SugarCRM

    Thanks for your - in other way - useful comment.
    Purpose of Fidel-GmailContactImporterPatch: Gmail Contacts importer will easily import Gmail contacts in to SugarCRM Contacts with few click from within SugarCRM Contacts module by entering Gmail username & password. It works for all editions (CE, Prof., Ent.) of SugarCRM 5.0.

    But my question is more about e-mail. Has anybody any idea?

  4. #4
    nik2211 is offline Junior Member
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    Default Re: E-mail (Google Apps | Gmail) and SugarCRM

    I am interested in the very same Topic.

    Google Apps integration into Sugar CE.

    The Google Calendar Connector should be available for Sugar 5.5. any minute. And i read that the gmail integration is a standard feature of 5.5 but i couln't find further information.

  5. #5
    thijsh is offline Member
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    Default Re: E-mail (Google Apps | Gmail) and SugarCRM

    Ok, thanks for your update.

    Where did you read that the gmail integration is a standard feature of 5.5 ?
    Thanks.

  6. #6
    dewbob is offline Junior Member
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    Default Re: E-mail (Google Apps | Gmail) and SugarCRM

    I am using SugarCRM 5.5.1RC and GMail is supposed to be there, but I cannot get it to work. When setting up webmail, SugarCRM 5.5.1RC boast a hyperlink to enter gmail defaults, and it does appear to put the correct information in the fields. However, as I stated it does not work for me, and I cannot find any help.

    For me, when I enter my Google credentials for either Gmail or my Google Apps account, SugarCRM freezes. I don't know what to do. I have gone back to vTiger with the gmail bookmartlet and and contact and calendar sync until SugarCRM can figure this out.

  7. #7
    emaggi is offline Sugar Community Member
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    Italia, near Verona
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    Default Re: E-mail (Google Apps | Gmail) and SugarCRM

    Hi we released today the synchronization between Google and SugarCRM Calendar.
    http://www.opensymbol.it/en/sugarcrm/sugarapps
    http://www.sugarforge.org/projects/sugarapps/
    Ing. Enrico Maggi
    Opensymbol Srl
    tel +39.0444.189826
    skype: enricomaggi
    enrico.maggi@opensymbol.it
    www.opensymbol.it

  8. #8
    grandcare is offline Sugar Community Member
    Join Date
    Oct 2007
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    45

    Default Re: E-mail (Google Apps | Gmail) and SugarCRM

    Google Chrome users can use Sweetness. A Chrome extension for archiving gmail email to sugar. http://www.sugarforge.org/projects/sweetness/

  9. #9
    jeremi23 Guest

    Thumbs up Re: E-mail (Google Apps | Gmail) and SugarCRM

    Collabspot offers an integration of SugarCRM in Gmail. 80% of what you usually do in SugarCRM, can now be done from your Gmail Inbox.
    Collabspot has been certified by SugarCRM SugarExchange: Product Details

    It is also really simple to install, it takes 30sec and nothing to install on your server.

    Try it :
    http://www.collabspot.com/sugarcrm/

  10. #10
    Johnyallen Guest

    Default Re: E-mail (Google Apps | Gmail) and SugarCRM

    Google Chrome users can use Sweetness. A Chrome extension for archiving gmail Account and feel to easy and comfortable.

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