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Thread: email synchronize option- what does it do?

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    jbarzuna is offline Senior Member
    Join Date
    Dec 2008
    Posts
    26

    Unhappy email synchronize option- what does it do?

    Hello,

    I am getting acquainted with Sugar as we try to decide to move from Goldmine

    Today I started testing the Email system and had the bright idea of right clicking on my email account to see what options there were there, I found one that said synchronize so I pressed it with the idea that would synchronize my server mail with my Sugarcrm database, I had 114 emails on my server and after synchronizing they are no longer on the server, nor can I find them in Sugarcrm, where are they?, can I get them back?, what exactly did Sugarcrm synchronize option did?, I could not find any information on any of the published manuals of V5.1 nor the new 5.2 ( I am still running 5.1 at this point)

    Attached an image with the synchronize option

    Thanking you in advance for any help,

    Jose
    Attached Images Attached Images  
    Last edited by jbarzuna; 2008-12-31 at 03:26 AM. Reason: Added more information

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