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Thread: Error encountered when accessing Admin-Studio

  1. #1
    jinchuriki is offline Junior Member
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    Default Error encountered when accessing Admin-Studio

    Hi guys,

    I've just upgraded to the latest version of sugarcrm 5.2.0e. I encounter this error:

    Parse error: syntax error, unexpected ',' in /home/hostaman/public_html/crm/modules/Meetings/metadata/subpanels/php.ini on line 70

    while trying to access admin->studio so that i can create some custom fields.

    Has anyone encounter this before?

    Thanks.

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Error encountered when accessing Admin-Studio

    That's a weird one.

    Does that php.ini file actually exist in that directory?
    Regards,

    Angel Magaña
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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  3. #3
    jinchuriki is offline Junior Member
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    Default Re: Error encountered when accessing Admin-Studio

    Hi Angel,

    First of all, thanks for offering your help

    I quickly checked at the folder and the file does exist. I looked at the file permission, and it is 600. I set it to 644 but the problem remains the same.

  4. #4
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Error encountered when accessing Admin-Studio

    That file shouldn't exist there. It is your PHP configuration file and not part of the Sugar program files.

    Try renaming it to something like php.ini.bak and then try to duplicate the problem.
    Regards,

    Angel Magaña
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  5. #5
    mwmarczak is offline Junior Member
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    Default Re: Error encountered when accessing Admin-Studio

    Hi Angel

    I am having the same problem while trying to access admin->studio

    Parse error: syntax error, unexpected ',' in /home/hostaman/public_html/crm/modules/Meetings/metadata/subpanels/php.ini on line 70
    tried renaming the php.ini file to php.ini.bak but it has not resolved it.

    What else could cause the problem?

    Many thanks in advance for any help.

    M

  6. #6
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Error encountered when accessing Admin-Studio

    Quote Originally Posted by mwmarczak View Post
    Hi Angel

    I am having the same problem while trying to access admin->studio

    Parse error: syntax error, unexpected ',' in /home/hostaman/public_html/crm/modules/Meetings/metadata/subpanels/php.ini on line 70
    tried renaming the php.ini file to php.ini.bak but it has not resolved it.

    What else could cause the problem?

    Many thanks in advance for any help.

    M
    Let us know the sugar, php, apache version.
    How did you configure this sugar installation?

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  7. #7
    mwmarczak is offline Junior Member
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    Default Re: Error encountered when accessing Admin-Studio

    thanks a lot

    PHP 5.2.9
    Apache/2.2.11

    I have just upgraded to Version 5.2.0f, I thought it would help but it still has not.


    the error is.
    Parse error: syntax error, unexpected ',' in /home/marcinma/public_html/sugar/modules/Documents/metadata/subpanels/php.ini.bak on line 70

    many thanks for any help

    Marcin

  8. #8
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Error encountered when accessing Admin-Studio

    It is possible the php.ini location is not properly set on your server.
    Create a simple script phpinfo.php:

    PHP Code:
    <?PHP
    phpinfo
    ();
    ?>
    And save it into your htdocs folder.
    Run this script using your browser: http://yoursite/phpinfo.php

    Let us know the generated html.

    Best regards
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

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