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Thread: error in sending emails

  1. #1
    Arlene is offline Member
    Join Date
    Jul 2007
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    5

    Default error in sending emails

    Hi,

    Im lene im new to this application and i have problem in sending email using external mail client and im sure that i configure it properly.I send email its not sending i check it in sent email and the tatus of the message is error send. Pls somebody help me. Thanks

  2. #2
    Join Date
    Feb 2007
    Location
    San Jose, CA
    Posts
    1,169

    Default Re: error in sending emails

    Hi Arlene,


    Please doublecheck to make sure your configuration is correct. There are several web pages you can read for tips and trick regarding email configuration:
    • Check the wiki for specific tips on email configuration
    • Check Sugar University's recorded trainings and How Do I guides. There is a section in the library under Administration that is called "configuring email settings".
    Susie Williams

  3. #3
    pfberger is offline Junior Member
    Join Date
    Jun 2007
    Posts
    3

    Default Re: error in sending emails

    You'll have to forgive me. I too am having simple e-mail problems. When I send e-mail for some unknown reason I'm always missing the senders, "reply back" e-mail, sent to the recipient. I've scoured the documentation to no avail. The on-line documentation is often very terse providing only trivial and obvious information, sorrowfully lacking, and not providing any real insight to the reader.

    I'm new to this whole open source thing and am ardently trying to work through things but it's been pretty heavy going.

    I'm sure the solution it trivial, but it's currently beyond me.

    Cheers,
    PB

    Please don't redirect me, unless the solution is at hand.

  4. #4
    Arlene is offline Member
    Join Date
    Jul 2007
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    5

    Default Re: error in sending emails

    Hi,

    Its me again Arlene Plz try to look at the email configuration i made. I can recieve emails but i cant send it. I review a lot but still i cant send mails..Anyway thank a lot for answering my message. Hope u will help me again.. Thanks

    Email address: arlene@doxyterra.net
    Email client: External Mail Client
    Compose format: HTML Email
    Outbound Character Set: ISO-8859-1


    Outbound Email Settings
    Mail transfer agent: SMTP
    SMTP Server: smtpout.secureserver.net
    SMTP Port: 3535
    Use SMTP Authentication?:

  5. #5
    aleksserbia is offline Sugar Community Member
    Join Date
    Jul 2007
    Posts
    30

    Default Re: error in sending emails

    Hi, i saw this now , when you check this you will be asking to enter smtp user name and password ,enter ordinary user and pass ,again check at your provider is there some special ports they use.
    all best
    alex

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