I'm having problems mostly with the poor documentation.

1) How can I give a supervisor access to his subordinates stuff without giving him access to everything. Example: most sales reps have regional managers. Those managers are not admins. I see a "reports to" field in the user setup but it doens't do anything.

2) What the heck is a group user? It says a user that can not login used to group items. BUt there is no reference to it in the documentation on how to use it.

3) What about assigning account to more than one person? For insance I have sales reps and I have service reps. They both need access to there items only. But there is only one assigned to field.

4) One last thing on permissions, what about field level permissions?

Thanks,
Phill