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Thread: Fatal Error after uninstal of securityGroup plugin(with error)

  1. #1
    lukeCrm is offline Junior Member
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    Sep 2009
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    Default Fatal Error after uninstal of securityGroup plugin(with error)

    I have this message after I have uninstalled securityGroup plugin...
    How I can resolve this bug?
    thanks in advance

    ( ! ) Fatal error: Call to undefined method Contact::ACLAccess() in /include/EditView/SideQuickCreate.php on line 40
    Call Stack
    # Time Memory Function Location
    1 0.0002 50584 {main}( ) ../index.php:0
    2 0.1586 8957480 SugarApplication->execute( ) ../index.php:43
    3 0.2180 9692008 SugarController->execute( ) ../SugarApplication.php:92
    4 0.2181 9692180 SugarController->processView( ) ../SugarController.php:262
    5 0.2194 9719552 SugarView->process( ) ../SugarController.php:283
    6 0.2248 9765988 SugarView->displayHeader( ) ../SugarView.php:113
    7 0.2248 9765988 SugarView->includeClassicFile( ) ../SugarView.php:225
    8 0.2281 10057868 require_once( '/var/www/html/progetti/hrd_crm_adm/themes/Sugar/header.php' ) ../SugarView.php:239
    9 0.3163 14554956 get_new_record_form( ) ../header.php:806

  2. #2
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: Fatal Error after uninstal of securityGroup plugin(with error)

    Do you have a backup? ... if not ... learn the lesson ... ALWAYS backup before making modifications, loading sugarforge modules or upgrading ... might not be helpful now ... but hopefully may reinforce the message for subsequent readers of this thread.

    You should go to the forum for the sugarforge module that you installed and post your problem there ... they have expert knowledge of the module and should also be made aware that the module is causing such a major bug on uninstall.

  3. #3
    eggsurplus's Avatar
    eggsurplus is offline Sugar Community Member
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    Default Re: Fatal Error after uninstal of securityGroup plugin(with error)

    From what I can see the uninstaller can have issues restoring files from before the install due to file permissions.

    To recover, download the version of Sugar you are on and copy data/SugarBean.php to your data directory.

    salesagility said it best. It's always best to backup both the app and the db before installing any module. Better yet, use a sandbox environment (copy of live) for testing any changes before pushing to your live environment.

  4. #4
    matthew's Avatar
    matthew is offline Sugar Team Member
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    533

    Default Re: Fatal Error after uninstal of securityGroup plugin(with error)

    Thankfully, even without a backup, you should be able to easily recover from this problem

    Download a fresh version of SugarCRM that matches your current version and unzip it and navigate to this file:

    /include/EditView/SideQuickCreate.php

    Copy it and replace it in your production system.

    HOwever, I recommend you back up the current state before you start mismashing the pieces together.

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