Page 1 of 3 123 LastLast
Results 1 to 10 of 22

Thread: Fields does not load in studio

  1. #1
    paulvennard is offline Junior Member
    Join Date
    Nov 2009
    Posts
    1

    Thumbs up Fields does not load in studio

    I have just loaded Sugar 5.2.0k and am trying to customise fields in leads and accounts for greater relevance to my business. I login as an Admin user, go to the studio, leads and then click on the field icon and double click. However all i get is "loading page, please wait" message appearing at the top of the page but nothing loads. Does anyone have any suggestions?

  2. #2
    salesagility's Avatar
    salesagility is offline Sugar Community Member
    Join Date
    Aug 2006
    Location
    UK
    Posts
    2,379

    Default Re: Fields does not load in studio

    Look in your sugar.log file and see if there are errors being logged in there.

  3. #3
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
    Join Date
    Jul 2006
    Location
    São Paulo - Brazil
    Posts
    8,335

    Default Re: Fields does not load in studio

    Quote Originally Posted by paulvennard View Post
    I have just loaded Sugar 5.2.0k and am trying to customise fields in leads and accounts for greater relevance to my business. I login as an Admin user, go to the studio, leads and then click on the field icon and double click. However all i get is "loading page, please wait" message appearing at the top of the page but nothing loads. Does anyone have any suggestions?
    Use Firefox.
    Install Firebug.
    Enable the tabs console, javascript, network.
    Try to reproduce this issue using Firefox.
    Hopefully you will see a error message at the right bottom corner of screen.
    Let us know the error.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  4. #4
    casparvandenbogaert is offline Junior Member
    Join Date
    Nov 2009
    Posts
    1

    Default Re: Fields does not load in studio

    Hi, I have the same problem,
    errorl log states
    11/26/09 14:46:35 [7324][1][FATAL] HTTP Error: no data present after HTTP headers
    11/26/09 14:46:35 [7324][1][FATAL] HTTP/1.0 500 Internal Server Error
    Date: Thu, 26 Nov 2009 13:46:36 GMT
    Server: Apache/2.2.3 (CentOS)
    Set-Cookie: PHPSESSID=bm6f8pe06tv8al5gg510hsef20; path=/
    Expires: Thu, 19 Nov 1981 08:52:00 GMT
    Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
    Pragma: no-cache
    Content-Length: 0
    Connection: close
    Content-Type: text/html; charset=UTF-8

    Firebug says:
    Permission denied to access property 'dom' from a non-chrome context
    [Break on this error] Ext.DomHelper=function(){var L=null;var ...});Ext.reg("progress",Ext.ProgressBar);\next-all....09ab&c=1"
    this is in include/javascript/file ext-2.0/ext-all.js/*

    wamp server apache 2.2.11 ; php 5.2.8 ;sugar 5.2.0k Build 5837

    Any clue?
    regard Caspar

  5. #5
    israelb is offline Junior Member
    Join Date
    Sep 2006
    Posts
    4

    Thumbs down Re: Fields does not load in studio, 5.5.0 and 5.5.1b

    Quote Originally Posted by paulvennard View Post
    I have just loaded Sugar 5.2.0k and am trying to customise fields in leads and accounts for greater relevance to my business. I login as an Admin user, go to the studio, leads and then click on the field icon and double click. However all i get is "loading page, please wait" message appearing at the top of the page but nothing loads. Does anyone have any suggestions?

    I have same problem pressing FIELDS does NOT show fields (tells loading page please wait and ...done).

    Any help?

    Windows XP

  6. #6
    akkimca's Avatar
    akkimca is offline Sugar Community Member
    Join Date
    Dec 2008
    Posts
    270

    Thumbs up Re: Fields does not load in studio

    Hi....

    just try this two things:
    1) change the permission of calling javascript files

    2) change php version(5.1.1 to 5.2.0)

    may this solve the problem

    all the best
    Regards
    ==========================
    akkimca
    Work as Sugarcrm Freelancer
    Feel free to Find me in skype. Its my pleasure to talk with you.
    ID: akshay.biztech

  7. #7
    israelb is offline Junior Member
    Join Date
    Sep 2006
    Posts
    4

    Default Re: Fields does not load in studio - Please clarify

    Quote Originally Posted by akkimca View Post
    Hi....

    just try this two things:
    1) change the permission of calling javascript files - Please clarify how you do this, Tks.

    2) change php version(5.1.1 to 5.2.0)
    I am using PHP 5.3.1 (under XAMPP)

    may this solve the problem

    all the best
    Thanks a lot.

  8. #8
    cmacholz is offline Senior Member
    Join Date
    Sep 2009
    Location
    Missoula, MT
    Posts
    82

    Default Re: Fields does not load in studio

    Here you go. I had the same problem this fixed it.

    Cheers


    Sorry Wrong link...here you go.

    https://www.sugarcrm.com/wiki/index....ndows_with_IIS
    Last edited by cmacholz; 2010-05-04 at 09:32 PM.

  9. #9
    veewei is offline Member
    Join Date
    May 2010
    Posts
    5

    Default Re: Fields does not load in studio

    The Notices you have reported from your error_log are due to your php error_level value and aren't releated to your problems.
    final fantasy xiv gils
    If the uninstallation process didn't exit with error we haven't any clue.
    world of warcraft gold
    So first you can try to clean manually the cache (removing the dirs 'cache/modules' and 'cache/smarty').
    Then, I think the best thing you can do is to compare one of your working insallation (better if it's the same 5.2.0k release) with this one and find out what has gone wrong during the installation / uninstallation.

  10. #10
    Selageth is offline Sugar Community Member
    Join Date
    Aug 2009
    Posts
    16

    Default Re: Fields does not load in studio

    Hello there.

    I'm having the same problems in a fresh installation of SugarCRM 5.1. Everything inside the studio shows up just fine, but when opening the "fields" of any module, it just says "Finished" on the top, but without displaying anything.

    Firebug is showing the following error in the console tab:

    parseJSON
    YAHOO.lang.JSON=(function(){var 1=YAHO...javascript/yui/build/json/json-min.js


    Any ideas?
    Oh and I'm working on a local Windows XP machine with the current Version of PHP and Apache.

Page 1 of 3 123 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Replies: 0
    Last Post: 2009-07-21, 05:13 PM
  2. Can not get Studio to add Fields
    By jromano in forum Help
    Replies: 2
    Last Post: 2009-02-07, 12:44 PM
  3. Replies: 0
    Last Post: 2008-10-31, 06:36 PM
  4. Editing the fields with studio
    By decaldreams in forum Help
    Replies: 3
    Last Post: 2008-03-22, 02:26 AM
  5. Studio and Custom Fields
    By BirchN in forum Help
    Replies: 1
    Last Post: 2007-02-21, 10:03 PM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •