Forgot password and SSL

[jlabuelo]

Hi all

I have sugar CE 5.5.1 configured with SSL, however I have a problem. When an user forgets his password and follows the password recovery process that we can find at the login screen, the email points to an url that is wrong



This is the link we are getting

https://mysystem.com/sugarcrm/sugarc...3-4d8b903b2c06

as you can see I am getting /sugarcrm/sugarcrm twice, and do not know why. Any ideas about where can I get this changed?

Thanks a lot

[jlabuelo]

Hi all

I think I found the problem but not the solution.

The problem is that the email template points to our system with

http://mysystem.com/sugarcrm/index.php?entryPoint=Changenewpassword&guid=24a99531-76e7-323d-7a73-4d8b903b2c06

As we have ssl activated, we have configured our apache server to translate the conections to http://mydomain.com to https://mydomain.com/sugarcrm/index.php..... that is why we get the double /sugarcrm/sugarcrm... and so the link in the mail once we place it in the browser crashes...

I have tried to change the site_url parameter in config.php but I have readed also that this is not working for the Forgot Password Email Template.

I have checked also in the db that the template uses a variable called $contact_user_link_guid . Is there any way I can get this solved?. where I can work with this variable $contact_user_link_guid?

Thanks a lot

[Angel]

This should help:

http://www.sugarcrm.com/forums/showthread.php?t=64551

[jlabuelo]

Hi Angel

Thanks a lot for pointing me to this post. Just for my clarification, as we are using Sugar CE 5.5.1 , is migrating to 6.0.3 the only way to get this problem solved?

I mean we have quite some significant customization made in our implementation and would like to avoid trying to make sure that everything works fine again after an upgrade?

Is there not any "manual" way to solve this small issue?

Thanks a lot once more

Cheers
Jose Luis

[Angel]

Take a look at the initial message in that thread. I reference the faulty file and line.

[jlabuelo]

Hi Angel

Thanks a lot, I found the code line but in line number 137 (maybe due to my version 5.5.1). I have modified it and now works fine.

Thanks a lot for helping me solving this tricky question.

Cheers